*This vacancy comes from the job board Talenteca.com* ### **Job opening at SILCA CONSULTORES in Metro Salto Del Agua \- Cuauhtémoc, Mexico City** SILCA, a company with thirteen years of experience dedicated to personnel recruitment and selection services, is looking for Customer Service (Sales) in collaboration with an associated brand. WE OFFER: * Salary of $8,500.00. * Bonus: Approx. $2,500.00 monthly. * Job stability. * Statutory benefits from day one. REQUIREMENTS: * High school education level. * Proficiency in Office software suite. * Good writing and spelling skills. * 1 year of experience. * Experience handling switchboards or landline phones. * WhatsApp Business. RESPONSIBILITIES: * Update and maintain internal databases. * Respond promptly and accurately to customer inquiries. * Follow up via phone, email, or chat. * Identify customer needs. * Monitor complaints and suggestions. * Provide customers with information about new promotions. * Prepare reports on departmental requirements. * Contact potential customers for sales opportunities. SCHEDULE: * Monday to Friday from 09:00 a.m. to 06:00 p.m. WORK LOCATION: * Av Arcos de Belén 23, Colonia Centro, Centro, Cuauhtémoc, 06000 Mexico City, CDMX **Desired education level:** Upper Secondary **Desired experience level:** Intermediate Level **Departmental function:** Commercial / Sales **Industry:** Retail Trade / Retail **Skills:** * Monthly reporting * Switchboard operation * Client portfolio management * Survey administration * Strong verbal communication *This vacancy comes from the job board Talenteca.com:* *https://www.talenteca.com/anuncio?j\_id\=690e4b2d3d00004300a72ecb\&source\=indeed*