SILCA, a company with thirteen years of experience dedicated to recruitment and personnel selection services, in collaboration with an associated brand, is looking for Customer Service (Sales). WE OFFER: \- Salary of $8,500.00. \- Bonus: approximately $2,500.00 per month. \- Job stability. \- Statutory benefits from the first day. REQUIREMENTS: \- High school education level. \- Proficiency in Microsoft Office. \- Good writing and spelling skills. \- 1 year of experience. \- Experience handling switchboards or landline phones. \- WhatsApp Business. RESPONSIBILITIES: \- Update and maintain internal databases. \- Respond to customer inquiries promptly and accurately. \- Follow up via phone, email, or chat. \- Identify customer needs. \- Handle complaints and suggestions. \- Provide customers with information about new promotions. \- Prepare reports on department requirements. \- Contact potential customers for sales opportunities. WORK HOURS: \- Monday to Friday from 09:00 a.m. to 06:00 p.m. WORK LOCATION: \- Av Arcos de Belén 23, Colonia Centro, Centro, Cuauhtémoc, 06000 Ciudad de México, CDMX Job type: Full-time, Indefinite term Salary: $8,500.00 \- $11,000.00 per month Workplace: On-site position