Receptionist - CDMX

Description

Job Summary: We are seeking a service-oriented Receptionist to handle customer service, registration, appointment management, phone calls, and documentation at a luxury hotel. Key Highlights: 1. Training provided 2. Positive work environment 3. Professional growth opportunities **RECEPTIONIST** We invite you to experience the best workplace at our luxury hotel, **City Express Plus By Marriott (Insurgentes Sur)**, as a **RECEPTIONIST** (we provide training). **What Do I Need? (REQUIREMENTS)** \* Education: Completed high school diploma. \* Flexible availability. (Rotating shifts: 06:00–14:00 / 14:00–22:00) \* Service-oriented attitude. \* Experience in similar positions. **Responsibilities:** \* Customer service: Greet visitors, answer calls, and respond to inquiries. \* Registration: Record visitor, patient, or customer information. \* Appointment management: Schedule, confirm, and cancel appointments. \* Call handling: Answer calls, transfer them, and route them to the appropriate department. \* Mail management: Receive, open, distribute, and log correspondence and packages. \* Reservation management: Reserve meeting rooms, hotel rooms, etc. \* Payment processing: Prepare invoices, collect payments, and record transactions. \* Incident management: Resolve complaints, requests, and unexpected issues. \* Information management: Maintain databases, directories, and records of customers and suppliers. \* Document management: Organize, file, and process documents. **What Benefits Do I Get?** \* Monthly gross salary of $9,500 MXN. \* Attendance and punctuality bonus. \* Statutory benefits. \* Savings fund. \* Cafeteria service. \* Uniform. \* Training. \* Positive work environment. \* Professional growth. **SCHEDULE:** Rotating, Monday to Sunday (06:00–14:00 / 14:00–22:00) Employment type: Indefinite-term contract. Salary: Up to $9,500.00 MXN per month. Work location: On-site employment.