Automotive Contact Center Are you passionate about delivering exceptional service? Do you love interacting with people and helping them resolve their issues? Then this is your opportunity to join our team of service stars as a Telephone Customer Service Executive! As a Telephone Customer Service Executive, you will be the voice of our company and the primary point of contact for our valued customers. Your main responsibilities will include: * Customer service and support for the brand * Receiving and tracking complaints (1st and 2nd level) * Roadside assistance reporting * Scheduling maintenance appointments, parts orders, or promotional events * Updating the customer database What we’re looking for in you: * Strong verbal communication skills * Good spelling and writing ability * Basic Excel proficiency * Completed high school education * One year of call center experience With us, you’ll enjoy: * Work schedule: Monday to Friday, 10:00 AM to 7:00 PM; Saturday, 9:00 AM to 2:00 PM * Fixed rest day: Sundays * Net monthly salary: MXN $8,400–$10,000 * Statutory benefits * Immediate hiring * Job stability * Career development plan * Weekly Saturday team-building activities * Excellent work environment Employment type: Full-time, indefinite-term contract Salary: MXN $8,400.00–$10,000.00 per month Benefits: * Option for an indefinite-term employment contract * Life insurance Workplace: On-site position