**Application deadline:** ================================ 2025\-12\-30 **Want to develop your professional career?** ================================================ BBVA is a global company with over 160 years of history operating in more than 25 countries, serving over 80 million customers. We are more than 121,000 professionals working in multidisciplinary teams with diverse profiles including finance, legal experts, data scientists, developers, engineers, and designers. **What are we looking for?** ========================== **Your responsibilities will include:** \- Attend to all service requests related to contracting, maintenance, after\-sales, and operational matters from clients. \- Provide clients with the required advisory and operational support to deliver high\-quality service and achieve objectives. \- Guarantee client satisfaction through timely fulfillment of their requests regarding operations, installations, follow\-ups, and contracting of SME products. \- Handle credit operations by interacting with central departments to improve response times to clients. \- Administer and\/or manage client credit files. \- Propose strategies and actions to enhance administrative, operational, and accounting controls at the SME center, promoting profitability and portfolio health. **Requirements:** \- Completed bachelor’s degree in Administration, Accounting, Economics, or Finance. \- 12\-18 months of sales experience in the financial sector. \- AMIB Figure 1 certification “Investment Fund Promoter” authorized by CNBV. \- Credit certification (desirable). \- Experience in sales and client service within the segment. \- Experience in preparing profitability analysis, investment projects, and business cases. \- Knowledge of accounting, credit, and finance. \- Knowledge of administrative management of loan portfolios. \- Proficiency in financial statement analysis and interpretation. \- Negotiation skills and ability to handle objections. \- Customer service\-oriented skills. \- Teamwork orientation, good communication skills, and friendly demeanor. \- Results\-driven work capacity. \- Proficient in Microsoft Office applications. If you require any reasonable accommodation\* during your selection process, please inform the recruiter at your first point of contact. At BBVA, we believe that having a diverse team makes us a better bank. For this reason, we actively support diversity, inclusion, and equal opportunities, regardless of ethnic or national origin, gender, age, religion, disability, sexual orientation, gender identity or expression, social condition, health status, opinions, marital status, or any other factor that undermines human dignity and aims to impair individual rights and freedoms. We are confident that by fostering a collaborative and inclusive work environment, we can each show our best selves. **\*Reasonable accommodations refer to modifications and\/or adaptations the company may make during your selection process to enable you to participate effectively.** ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- **BBVA: Turning dreams into opportunities** **Ready to create together?** ================================================================================