ids Comercial is a 100% Mexican company dedicated to IT with 40 years of experience and presence in Mexico, Latin America, and the USA. Over 1,500 consultants work on a large number of projects within the financial, commercial, manufacturing, telecommunications, services, government, and other sectors. We are accredited at CMMI Level 5 (Capability Maturity Model Integration), a quality model established by the Software Engineering Institute (SEI). Certified by ISO under the ISO/IEC 27001:2013 standard. We hold the distinction of being a Socially Responsible Company (ESR). WE ARE LOOKING FOR YOU!! **Process Engineer** Requirements: Bachelor's degree in Administration, Industrial Administration, or related field (Graduated) Experience: 3 years of experience Experience in the technology, insurance, and finance industries. Technical Skills: * Knowledge in dynamic documentation of processes, policies, manuals, and work instructions. * Process diagramming and modeling. * Development, tracking, and control of work plans. * Knowledge of process improvement methodologies (BPMN; SIPOC). * Implementation and communication of processes. * Knowledge in defining KPIs. * Knowledge in conducting audits and tracking implementation of non-conformities. * **On-site mode at** Av. Revolución 507, San Pedro de los Pinos. We Offer: * Statutory benefits * Additional benefits beyond statutory requirements * 100% payroll employment We are an inclusive company free from any type of discrimination, where opportunities are available to those who demonstrate attitude and talent. We do not require medical certificates for pregnancy or Human Immunodeficiency Virus (HIV) as conditions to join our great work family and access equal growth opportunities.