*This vacancy is from the Talenteca.com job board* ### **Vacancy at QUALITAS in Tlalpan, Mexico City** Would you like to join the leading automotive insurance company? We’re looking for Talent! **Collections Supervisor (AJUSCO)** Quálitas: We Insure Cars, We Care for People **Responsibilities:** * Execute collection strategies, ensuring completion of tasks, evaluating team performance, and implementing training programs for staff under supervision to achieve established goals. * Prepare weekly productivity reports for the department, reporting service levels and inventories of clarifications and pending items to management, to monitor team performance and identify opportunities for improvement and enhanced efficiency. * Perform monthly and annual accounting closings, preparing reports on the status of financial and tax information delivery from offices, validating and monitoring the balance of the collections bridge account. * Develop departmental process manuals, creating workflow diagrams and automating processes. * Ensure cash cut-off reports and financial and tax information from offices remain up-to-date per Institutional Policy, maintaining internal communication with relevant departments. * Conduct monthly team-building activities, effective and assertive communication initiatives, and continuous improvement efforts, including biweekly periodic meetings and workshops illustrating various scenarios and real-world examples of collection-related incidents, aiming to increase team productivity, quality, and efficiency. **Requirements:** * Education: \*ONLY\* Bachelor’s Degree in Accounting or Public Accounting * Knowledge of Basic Accounting and Excel (assessment required) * Experience as a Collections Analyst or Collections Supervisor — preferred * Availability to attend an in-person interview * Clean Credit Bureau Record **We Offer:** * Base salary of $24,000 gross * Statutory and above-statutory benefits (Social Security, 30-day year-end bonus, Savings Fund, Profit Sharing, gym partnership agreements, academic scholarships, internal university, among others). * 100% payroll processing. * Direct employment contract with the company. * Psychological support for employees. * Career development plan. * Schedule: Monday to Friday, 8:30 AM – 6:30 PM Work location: Carr. Picacho-Ajusco 236, Jardines en la Montaña, Tlalpan, 14210 Mexico City, CDMX **Desired education level:** Higher education — degree holder **Desired experience level:** Mid-level **Departmental function:** Customer service **Industry:** Accounting **Skills:** * Accountants * Collections Supervisor * Clean Credit Bureau Record *This vacancy is from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=693b32883000002f000d4c71&source=indeed*