**About Us** We are a **constantly growing call center**, committed to creating a **discrimination-free environment** with a strong focus on the **development and well-being** of each of our team members. At **CREW 8**, we are looking for organized, responsible individuals with a high level of attention to detail who wish to become part of a collaborative, human, and continuously improving team. **Position Profile** The selected candidate as **Administrative Assistant** will be responsible for supporting tasks related to **satellite monitoring, administrative control, and operational management**, ensuring proper communication and information recording between different areas of the contact center. **Specific Responsibilities** **Monitoring and Control:** * Issue alerts in case of **deviations, signal losses, unauthorized stops, or detected anomalies**. * Record events and movements in **databases or predefined reports**. * Follow up on **incidents reported** by operators or customers related to the satellite system. * Communicate any **critical event** to the operations or security team. * Assist in **document management and data updates**. * Generate **daily, weekly, or monthly reports** on satellite activity. * Coordinate with **technical providers**. **General Administrative Functions:** * Support **administrative tasks** at the contact center: attendance tracking, report preparation, and follow-up on internal requests. * Maintain **organized digital and physical files**. * Provide **logistic support** (scheduling, supplies, internal requests). * Collaborate with other contact center departments in **continuous improvement processes**. **What We Offer** * **Base salary:** $8,000 per month * **Minor medical, dental, funeral, and life insurance** * **Collaborative and respectful work environment** * **Constant training and support** * **Fixed schedule from Monday to Friday (no shift rotation)** * **Job stability within an expanding company** **Requirements** * **Education:** Completed high school or technical degree in Administration, Computer Science, Logistics, or related field. * **Experience:** Minimum of 1 year in administrative or monitoring roles. * **Technical Skills:** * Satellite monitoring. * Proficiency in **Office suite (basic level)**. * Basic knowledge of **Excel and databases**. * **Personal Competencies:** * Attention to detail and ability to concentrate. * Ability to work under pressure and analytical thinking. * Responsibility and professional ethics. * Ability to respond promptly to critical events. * Clear, timely, and assertive communication. **Schedule** * **Monday to Friday from 9:45 AM to 7:00 PM** (Weekends off) **Location** * Miguel Ocaranza 148, Col. Merced Gómez, Alcaldía Álvaro Obregón, Mexico City, CDMX **Work Mode** On-site **Job Type** Full-time Initial probationary contract with potential for continuation based on performance **How to Apply** If you meet the requirements and wish to join a solid, people-oriented, and growing company, **apply directly through Indeed** or contact: **WhatsApp:** 5525401342 **Email:** tania@crew8\.mx **Contact:** Tania Martínez ***Join this great team!*** \#AdministrativeAssistant, \#SatelliteMonitoring, \#AdministrativeAide, \#Office, \#Administration, \#IncidentControl, \#CallCenter, \#Excel, \#CDMX, \#AlvaroObregon, \#AdministrativeJob, \#OnsiteWork. Job type: Full-time Salary: $8,000\.00 per month Benefits: * Medical expense insurance * Dental insurance Work Location: On-site