Responsible for managing and processing all hotel reservations received through various channels (telephone, email, website, travel agencies, and sales). The primary function is to maximize occupancy while ensuring efficient, accurate, and courteous communication with guests, agencies, and internal teams. Position type: Full-time Salary: Up to $12,000.00 per month Benefits: * Savings fund * Free parking * Dining service * Free uniforms * Grocery vouchers Education: * High school diploma or currently pursuing (Preferred) Experience: * Customer service: 1 year (Preferred) Language: * English (Mandatory) Work location: On-site employment