*This job posting originates from the Talenteca.com job board.* ### **Job Opening at SUPER TAKKO TORS in Arcos Vallarta – Guadalajara, Jalisco** **Join our team as: Branch Leader of a Taqueria.** At our company, we seek a passionate individual as a **Branch Leader**, who will join our team to deliver exceptional customer service. We are looking for a highly responsible person who meets the company’s employment conditions and contributes to healthy organizational development. If you are passionate about customer service and possess leadership skills—or experience in the restaurant industry—we’re looking for you! **Job Objective:** Ensure productivity, profitability, and customer satisfaction through administration, planning, and daily operational coordination at the branch. **Job Responsibilities:** 1. Manage business administration. 2. Manage human resources. 3. Deliver an experience of Excellence in Customer Service to our customers. 4. Maintain and monitor order, cleanliness, and facility maintenance. **Job Activities:** * Supervise cash counts and cash register closings. * Place orders and manage proper inventory replenishment for the restaurant. * Conduct weekly inventories to monitor store costs. * Ensure quality and quantity of production in the kitchen, bar, and waitstaff areas. * Monitor correct implementation of the customer service protocol. * Address and resolve customer complaints, suggestions, and feedback. * Promote a positive work environment and reduce staff turnover. * Schedule and plan shifts to ensure coverage during established operating hours. * Record incidents and manage assigned roles. * Manage delivery sales: Process all orders from * platforms. * Manage takeout/delivery service sales: Receive off-premise orders. **(May perform additional tasks as requested)** **What Are the Requirements to Apply?** * Experience as a Branch Leader or Supervisor. * Minimum age: 25 years. * Familiarity with service standards. * Familiarity with cleanliness standards. * Knowledge of customer service excellence and client relations. * Accustomed to working with a smile. * Strong verbal communication skills. * Initiative. * Ability to handle situations appropriately within a service context. * Extroverted * Proactive * Adaptable * Team-oriented * Innovative mindset **What Do We Offer?** * **Mixed Salary.** * **$14,000.00 Monthly (Paid Weekly).** * **Cost/Audit Bonus: $1,000.00 (Monthly, starting from the 3rd month).** * **Staff Turnover Bonus: $1,000.00 (Monthly, starting from the 3rd month).** * **Opportunity for internal career growth.** * **Statutory Benefits.** Work schedule: Monday through Sunday, with mid-week days off between 7:00 AM – 4:00 PM and/or 3:00 PM – 12:00 AM (rotating). * Includes public holidays * Includes weekends * Morning shift **Technical Knowledge:** * Proficiency in Soft Restaurant software (Mandatory) * Intermediate Excel proficiency (Mandatory) **Experience:** * Sales Management: 2 years (Mandatory) * Customer Service: 2 years (Mandatory) **If you are passionate about customer service and thrive in dynamic environments, this opportunity matches your profile. This could be your chance! Apply through this channel. We look forward to meeting you!** **Desired Education Level:** Higher Education – Incomplete **Desired Experience Level:** Expert Level **Departmental Function:** Customer Service **Industry:** Restaurants **Skills:** * Numerical Aptitude * Proactive * Self-directed * Customer-focused * Sales Management *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=6914b64d5b00003600937e88&source=indeed*