**JOIN AN INNOVATIVE PROJECT AND GROW WITH US!** **Position:** Senior Application Support Manager **Location:** Av. Baja California 261–10th Floor, Hipódromo, Cuauhtémoc, 06100 Mexico City, CDMX (Just 2 minutes from Chilpancingo Metro Station). Hybrid work model with remote on-call duties/Home Office. **We Offer:** * **Competitive salary:** $20,780.40 per month. * Benefits exceeding statutory requirements. * Biweekly payroll. * **Vacation bonus** and **year-end bonus (aguinaldo)**. * **INFONAVIT** and **FONACOT**. * **Medication discount**. * Exclusive agreements with universities to continue your studies. * Continuous training and opportunities for professional growth. * **Special discounts** and preferential pricing on products and services. * **Flexible vacation policy** and paid leave. **Additional Benefits:** * **First 6 months:** 6 vacation days—no need to wait a full year to take them. * **Five-Year Service Bonus:** One additional month’s salary for every 5 consecutive years of service. * **Academic Degree Completion Bonus:** $10,000.00 upon successful completion of your academic degree process. * **Psychological and Psychiatric Support Services:** Access to professional psychological, psychiatric, and stress management services. * **Economic Support During General Illness Leave:** The company covers 100% of your salary for the first 3 days of general illness leave not covered by IMSS. * **Birthday Leave:** Employees receive one paid day off to celebrate their birthday. * **Marriage Leave:** 2 paid days off for marriage. * **Bereavement Leave:** 3 paid days off for the death of an immediate family member. * **Academic Degree Process Leave:** 2 additional paid days for academic degree completion procedures. **Requirements:** * **Education:** Completed bachelor’s degree in technology, computer systems, or related fields. * **Experience:** Minimum 2 years in programming and support, with knowledge of PHP, SQL, MariaDB, JavaScript, VB.NET, Angular, **SAP**. * **Additional Skills:** * Proficiency with office tools and strong Microsoft Office skills. * Service-oriented attitude and tolerance under pressure. * Ability to adapt to changing environments and learn new technologies. **Key Responsibilities:** * Technical support and resolution of incidents in advanced applications. * Development and programming of customized technological solutions. * Configuration, maintenance, and continuous improvement of internal systems. * Collaboration on platform implementation and support projects. **Working Hours:** Monday to Friday, 8:00–17:00 and 11:00–20:00. Occasional Saturday on-call duties. **Employment Type:** Full-time. **Why Work With Us?** If you are passionate about technology and seeking an opportunity to grow professionally, join a dynamic team, and work in an innovative environment—this position is for you! Moreover, you’ll have access to all the necessary tools to enhance your skills and develop as a professional. **Apply now and begin your path to success with us!** Employment Type: Full-time Salary: $18,544.00 – $20,780.00 per month Benefits: * Educational support * Salary increases * Employee discounts * Discounts and preferential pricing * Sick leave days * Company parking * Flexible working hours * Option for indefinite-term contract * Company-provided phone * Remote work * Additional vacation days or paid leave Education: * Incomplete or ongoing bachelor’s degree (Mandatory) Experience: * SAP Support: 3 years (Mandatory) * CAM Programming: 2 years (Mandatory) Work Location: On-site