**Join CONSUBANCO!** We are a company in constant growth where you can find STABILITY, RECOGNITION FOR YOUR WORK, and EXCELLENT INCOME. We are recognized by GREAT PLACE TO WORK... We are looking for your talent as a **COMMERCIAL PROCESSES MANAGER.** **Work Location: Santa Fe** TRAVEL AVAILABILITY REQUIRED. **What do you need?** * Provide timely follow-up on the customer portfolio to ensure the end-to-end origination process is fulfilled * Maintain prompt communication with the sales team * Act as a liaison with the collections department to identify customers at risk of becoming delinquent **What will your responsibilities be?** * Monitor the traceability of the credit lifecycle and, based on this, identify customers who are about to receive their pension resolution from Social Security, proactively managing through branches the granting of their second loan until formalization * Identify and follow up on the customer portfolio under Pension Modality 40 to ensure they are granted a traditional loan * Establish communication with the collections department to report updated status of Modality 40 product customers at risk of delinquency * Analyze portfolio performance and support preventive and corrective strategies * Implement commercial actions that favor recovery and prevent delinquency in the portfolio **Technical Knowledge and Skills:** * Pension Modality 40 * IMSS Law 73 * Payroll-deducted loans * Collection and retention strategies * Portfolio and collections management * Market trend analysis **What We Offer:** * Base salary $19,500 Monthly * Excellent bonus scheme based on achievement of MONTHLY goals * Statutory benefits * Travel allowances (when travel is required) * Continuous training * Work tools Apply here and we will contact you as soon as possible.