**OPERATIONS MANAGER** **Company:** Luna de Papel **Location:** Mexico City (on-site) **Position Type:** Full-time **Department:** Operations / Production **Level:** Management **JOB DESCRIPTION** We are seeking an Operations Manager to lead, organize, and optimize the company’s entire production operation, ensuring on-time deliveries, cost efficiency, production control, and a high level of internal service. **RESPONSIBILITIES** * Oversee printing, finishing, warehousing, and logistics departments. * Guarantee on-time in-full (OTIF) deliveries. * Monitor scrap, waste, and rework. * Plan workloads, shifts, and installed capacity. * Implement and improve operational processes. * Coordinate supervisors, department heads, and operational staff. * Align operations with sales and senior management. * Report operational KPIs. **REQUIREMENTS** * Bachelor’s degree or engineering degree (industrial, production, process engineering, or related field). * Minimum 5 years of experience in similar roles. * Experience managing operational teams of 20 or more people. * Knowledge of production planning, control, and processes. * Leadership, organizational, and decision-making skills. * Prior experience in manufacturing, printing, packaging, or production is preferred. **POSITION KPIs** * Operational scrap rate * On-time in-full (OTIF) delivery * Internal customer service * Productivity * Planning adherence **WE OFFER** * Competitive salary (commensurate with experience) * Performance-based bonuses * Statutory benefits * Job stability * Professional growth * Long-term project involvement **WORK MODALITY** * On-site * Full-time **APPLICATION** Apply through this channel with an updated CV. Only candidates meeting the specified profile will be considered. Salary: MXN $30,000 net per month under a mixed compensation scheme, plus performance bonuses up to MXN $9,000 Position Type: Full-time Salary: MXN $30,000.00 – $39,000.00 per month Workplace: On-site employment