Gogo Café & Restaurant is seeking an **Operations Manager** with strong leadership, sound judgment, and hands-on experience managing the full operation of a restaurant. This role coordinates **kitchen and service**, maintains team discipline, and ensures flawless execution throughout the day. We need someone who is willing to get on the floor, step into the kitchen, solve problems on the spot, and uphold standards without excuses. **Responsibilities** * Supervise restaurant opening, operational pace, and closing procedures. * Coordinate kitchen, service, and cashier staff. * Maintain team order, cleanliness, punctuality, and discipline. * Ensure food quality, reasonable preparation times, and proper presentation. * Resolve unexpected incidents and internal conflicts quickly and fairly. * Track incidents, absences, leave requests, and internal communications. * Review inventories, shrinkage, and supply needs. * Guarantee a consistent, prompt, and friendly customer experience. **Requirements** * Minimum 3 years in roles such as floor manager, assistant manager, shift supervisor, or similar operational positions. * Practical knowledge of kitchen processes and customer service. * Strong leadership, direct communication style, and ability to enforce discipline. * Organizational skills, follow-through capability, and ability to execute effectively under pressure. * Basic proficiency with POS systems, inventory management, and operational control. * Proactivity and zero hesitation to enter the kitchen whenever operational demands require it. Employment type: Full-time Salary: $10,000.00 – $12,000.00 per month Benefits: * Staff cafeteria access Application questions: * Do you have experience training new staff? In which specific areas? * Can you interpret a daily sales report (including checks, cancellations, tips, and shrinkage)? * When was the last time you resolved a conflict between kitchen and service? Please describe the situation and its outcome. * How comfortable are you making decisions without consulting your immediate supervisor? Experience: * in restaurants: 2 years (Mandatory) Work location: On-site Expected start date: 01/20/2026