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Mexico City**\n\n\n\nA leading global company is looking for your talent as Organizational Development Manager.\n\n \n\nLocation: Mexico City (Polanco) \n\nScope: Americas (multiple countries)\n\n **Key Responsibilities:** \n\n️ Design and deliver impactful training programs \n\n️ Lead onboarding and frontline training \n\n️ Support professional development through coaching and mentoring \n\n️ Manage budgets and suppliers \n\n️ Align initiatives with business objectives\n\n **Requirements:** \n\nBachelor's degree\n\n \n\nMinimum of 3 years of experience in industries such as CALL CENTER and FINANCIAL/BANKING.\n\n \n\nExperience in training areas. \n\nAdvanced English required, Portuguese optional. \n\nExperience in LATAM countries \n\nAnalytical skills, attention to detail, and ability to work under pressure.\n\n **We Offer:** \n\nMonthly salary ranging from $35,000 to $45,000 before taxes depending on experience. \n\nStatutory benefits PLUS (Major medical expenses) \n\nTechnology bonus of 1,000 pesos per month \n\nOpportunities for professional growth and continuous training. \n\nExcellent work environment and job stability. \n\nWorking hours: Monday to Friday, 8:00 to 17:00.\n\n **JOIN OUR GREAT TEAM!** \n\n**Interested candidates should apply through this platform.**\n\n **Desired education level:** \n\nHigher education \\- degree holder\n\n\n**Desired experience level:** \n\nMid-level\n\n\n**Departmental function:** \n\nHuman Resources\n\n\n**Industry:** \n\nInformation Services\n\n\n**Skills:** \n\n* FLUENT ENGLISH\n\n \n\n \n\n*This vacancy is from the job board Talenteca.com:* \n\n*https://www.talenteca.com/anuncio?j\\_id\\=68dd89323700003700a3bcc9\\&source\\=indeed*","price":"MXN 35,000-45,000/year","unit":"per 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North America \\& South America to influence \\& convenience and achieve results.\n* Lead and assist on different finance activities and projects for the region.\n\n**What skills and capabilities will make you successful?**\n\n* Good time management skills\n* Analytical self\\-starter\n* Good organizational skills\n* Financial knowledge basics\n* “Huger” to learn and keep growing\n* Resilient self\\-starter\n\n**What's in it for you?**\n\n* Schneider Electric is a talent propeller, join our organization to solidify your financial and business expertise and soft skills to grow your career in a fast\\-paced environment. Understand the end\\-to\\*end financial implications of a global company focusing on the market dynamics of the South America region.\n* **Polanco CDMX Hub.**\n* **Hybrid Scheme.**\n* **Mornings availability.**\n\n**Who will you report to?**\n\n* In this role you will be a single contributor (finance trainee) reporting to the SAM COCE finance leadership organization \\&/or delegate.\n\n \n\n\nQualifications:\n**What qualifications will make you successful for this role?**\n\n**“Qualifications for Your Success”**\n\n* Resilient self\\-starter\n* Good analytical skills\n* Proficient \\& quick learner of financial systems (SAP, Excel, Tagetik a plus)\n* **Good English proficiency**, Portuguese a plus\n* Not afraid to challenge status quo\n* Solid financial \\&/or accounting skills\n* Ability to interact with different stakeholders at a time\n* Good time management skills\n* Ability to work and interact with global teams.\n* **1 year left to finish university.**\n\n**Let us learn about you! Apply today.** **You must submit an online application to be considered for any position with us. This position will be posted until filled.**\nAbout Our Company: **Looking to make an IMPACT with your career?**\n\n\nWhen you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.\n\n\nIMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.\n\n\nWe are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.\n\n\nBecome an IMPACT Maker with Schneider Electric – apply today!\n\n\n€36 billion global revenue \n\n\\+13% organic growth \n\n150 000\\+ employees in 100\\+ countries \n\n\\#1 on the Global 100 World’s most sustainable corporations\n\n \n\nYou must submit an online application to be considered for any position with us. This position will be posted until filled. *Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.* \n\n*At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter* *here* \n\n \n\n*Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.*","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761166340000","seoName":"finance-intern-sam-front-office-cdmx","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tepoztlan/cate-management-support/finance-intern-sam-front-office-cdmx-6414929154112112/","localIds":"14","cateId":null,"tid":null,"logParams":{"tid":"b1d19ff9-684d-4469-a334-a32049785218","sid":"0baa1267-ca11-4c62-a930-b23b7a83b4c1"},"attrParams":{"summary":null,"highLight":["Support finance operations in South America","Hybrid work scheme in CDMX","Develop financial and business skills"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Mexico City,Mexico City","unit":null}]},"addDate":1761166340165,"categoryName":"Management & Support","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1494","location":"Río Hudson & Calle Río Lerma, Cuauhtémoc, 06500 Ciudad de México, CDMX, Mexico","infoId":"6414929147609712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service Specialist-Bilingual","content":"**¡We are in search of a Customer Service Specialist to join our vibrant team!**\n\nYou will be the heartbeat of our customer service efforts, ensuring every interaction is handled with care, empathy, and a commitment to excellence. Every interaction with our customers is an opportunity to forge lasting connections, serve our community with professionalism, and offer solutions tailored to their immediate needs.\n\nThe **Customer Service Specialists** plays a key role within the organization to provide customer support to internal and external customers. You will strike a balance between maintaining trustful relationships and ensuring accurate information on any inquiries. The **Customer Service Specialists** also need to ensure that all work is performed in compliance with company policies as well as local, state, and federal laws and regulations.\n\n**Benefits:**\n\n* Full\\-time Monday\\-Friday 8am\\-5:00pm (No Weekends. No Evenings).\n* Salary: $18,000\\-$20,000 MXN per month\n* Performance bonus\n* Attendance bonus $2,000\\.00 MXN.\n* Grocery Vouchers 10% of Salary at permanent contract\n* Paid Training\n* Paid uniforms at permanent contract\n* Development Opportunities to leadership roles\n* Referral program up to $500\n* Law Benefits starting from day 1\n* Monday to Friday\\- 7am till 4pm\n\n**IMPORTANT**\n\n\\*\\*If you are interested in this role, you MUST send a resume in English to be considered for this position. \\*\\*\n\n**Job Responsibilities:**\n\n* Serves customers by providing product and service information and resolving product and service concerns.\n* Maintains customer records by updating account information.\n* Resolves customer inquiries by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.\n* Contributes to team effort by accomplishing related results as needed.\n* Soft collections on past due accounts.\n* Adhering to follow\\-up guidelines to ensure outstanding obligations are satisfied.\n* Accepting of feedback to improve skill set and able to contribute to the training and development of others in a “team” work environment.\n* Utilizing sound judgment and creativity to analyze the customer’s inquiry and providing accurate information.\n* Maintaining outstanding quality assurance results.\n* Demonstrating a positive attitude while engaging in a fun and challenging work environment.\n* Maintaining and exceeding key performance metrics while adhering to all compliance regulations.\n* Other duties and responsibilities as assigned.\n\n**Qualifications**\n\n* High School Diploma (equivalency certificate).\n* 1\\-3 years of call center customer care in a call center environment handling incoming and/or outgoing calls. Face\\-to\\-face experience in a service environment is acceptable.\n* 1\\+ years of sales experience or handling escalated customer requests is a plus.\n* Excellent multitasking skills; can navigate multiple software programs while staying engaged with the customer.\n* Capability of having professional and persuasive verbal, written and negotiation skills.\n* Proper phone etiquette.\n* Proficient computer and typing skills plus working knowledge of MS Office.\n* Must be goal oriented, tenacious, and a self\\-starter with a keen sense of urgency.\n* Strong written and verbal communication skills with a keen attention to detail.\n* Ability to work on a fast\\-paced, high account volume, goal\\-oriented team.\n* Excellent proven history of overcoming objections while finding resolutions that best fit the customer.\n* Flexibility to adapt to business needs.\n* Maintain a business casual and professional appearance during work hours.\n\nTipo de puesto: Tiempo completo\n\nSueldo: $18,000\\.00 \\- $20,000\\.00 al mes\n\nBeneficios:\n\n* Bebidas gratis\n* Programa de referidos\n\nLugar de trabajo: Empleo presencial","price":"MXN 18,000-20,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761166339000","seoName":"customer-service-specialist-bilingual","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tepoztlan/cate-management-support/customer-service-specialist-bilingual-6414929147609712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"04c62ef5-98cb-4c67-bc6b-467e7115a944","sid":"0baa1267-ca11-4c62-a930-b23b7a83b4c1"},"attrParams":{"summary":null,"highLight":["Bilingual customer service role","Performance and attendance bonuses","Monday-Friday schedule"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1761166339656,"categoryName":"Management & Support","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1494","location":"Villa Federal mz 44-lt 18, Desarrollo Urbano Quetzalcóatl, Iztapalapa, 09700 Ciudad de México, CDMX, Mexico","infoId":"6414929135603312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Contact Center Support Supervisor","content":"**Concord** **is a full\\-scope loan servicer** delivering compliant, flexible, and scalable portfolio servicing solutions to meet the demands of loan originators and capital providers – and their customers – in multiple asset classes. We are service\\-focused innovative thought leaders leveraging proprietary technology to deliver comprehensive, configurable, and customizable servicing solutions. Our subject matter experts proactively partner with clients to maximize portfolio performance at a competitive price. Handles Manager’s Calls as needed.\n\n**As Contact Center Support Supervisor** oversees the Contact Center support department, responsible for contact center support functions and all related personnel. Responsible for supervising the overall operations for ESP and CSS clients involving new and existing client relationships; This includes QA and compliance functions , resolutions inboxes, attorney representation confirmations, and special client escalations. The role ensures SLA adherence, accurate reporting, and provides leadership through training, mentoring, and audits. The supervisor also handles cease and desist requests, month\\-end reporting, account balancing, and develops and maintains work instructions.\n\n**Essential Duties and Responsibilities:** The below\\-listed functions are not all\\-inclusive, but provide an accurate description of this position. The ideal candidate must have the ability to perform these functions with adequate training, and understand how they fit into the larger organizational goals.\n\n\nOperations\n\n\n40%\n\n* + Monitor inboxes and consumer/contact center requests to ensure SLA compliance\n* + Audit solutions provided by agents for accuracy and quality\n* + Oversee and audit attorney representation confirmations\n* + Handle cease and desist requests\n* + Develop, maintain, and audit work instructions and procedures\n* + Create and maintain checklists for daily, weekly, and monthly tasks\n* + Oversee month\\-end reporting, account balancing, and ensure timely reporting to clients and coworkers\n* + Organize and facilitate calibrations for QA and compliance\n* + Support audits and ensure compliance with client and internal standards\n\nClient Relationships\n\n\n25%\n\n* + Ensure all client concerns are addressed timely and appropriately\n* + Maintain reporting accuracy and timeliness for clients\n* + Create, maintain, and present reporting to clients and coworkers\n* + Provide feedback to agents to assure correct and timely client support\n* + Participate in client meetings as needed\n\nResources Technology\n\n\n20%\n\n* + Develop and support enhancements to processes and reporting\n* + Ensure proper tools, reporting, and systems are used to monitor SLA compliance and auditing\n* + Provide input on improvements to workflow and operational efficiency\n* Knowledge of Phoenix reporting, DPL flags, CSS\\-TCL, C2\\.\n\nPersonnel\n\n\n15%\n\n* + Train, mentor, and support agents to ensure ongoing development\n* + Interview, schedule, and evaluate group organization and workload\n* + Assess staffing needs and recommend increases or decreases as required\n* Provide coaching and feedback to agents to improve performance\n\n**Requirements**\n\n* Must be accurate, detail oriented, and organized with ability to manage multiple tasks\n* Must have excellent technical and analytical skills\n* Must be willing to travel, this may include international travel, at least 3 to5 times a year.\n* A thorough working knowledge of company/department policies and procedures, CSS and Microsoft Office Products.\n* Ability to provide support, coach, develop, and motivate a team.\n* Payment processing, balancing, and reconciliation experience is desired\n* Must be familiar with servicing offered through the Contact Center; Inbound, Collections, Default\n* Ability to read, write and speak English fluently.\n* Ability to effectively present information, both written and oral, and respond to questions from clients, coworkers and department/group managers\n\n**Benefits**\n\n\nsalary 29,000\n\n\ngrocery tickets 2000\n\n\ninternet bonus 1000\n\n\nhealth, dental and life insurance","price":"MXN 29,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761166338000","seoName":"contact-center-support-supervisor","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tepoztlan/cate-management-support/contact-center-support-supervisor-6414929135603312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"7a3c3c79-6fb2-4fff-8e19-d0ee30d8074e","sid":"0baa1267-ca11-4c62-a930-b23b7a83b4c1"},"attrParams":{"summary":null,"highLight":["Supervise contact center operations","Ensure SLA compliance and client satisfaction","Train and mentor support agents"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1761166338718,"categoryName":"Management & Support","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1494","location":"Av. Coyoacán 896, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico","infoId":"6414929123405112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"GDS Travel Representative","content":"Are you a highly skilled Bilingual GDS expert ready for a role where your technical proficiency and customer service excellence are highly rewarded? arrivia is seeking a dedicated Bilingual GDS Travel Representative to join our lively, on\\-site team. If you thrive on crafting complex international bookings and providing exceptional, commission\\-earning service, this is your next adventure!\n\n\n**Wy work at** ***arrivia*****?**\n\n\n* We believe in rewarding our top talent. Joining us means getting more than just a job:\n* Competitive Pay \\+ Lucrative Commissions: Enjoy a strong base salary with significant commission opportunities, directly boosting your earnings based on your performance.\n* Best\\-in\\-Class Benefits: Our comprehensive benefits package goes above and beyond standard requirements to ensure you and your family are secure.\n* Exclusive Travel Perks: As a representative, you gain access to exclusive, deep travel discounts and perks for your personal vacations.\n* Fun, Collaborative On\\-Site Environment: Work in a dynamic office where we foster a harmonious, fun, and supportive culture every day.\n\n\n**What You'll Be Doing:**\n\n\n* You will leverage your advanced GDS skills to manage the full travel lifecycle for our members.\n* Bilingual Service Excellence: Provide world\\-class sales and customer service for all bookings (air, car, hotel, resorts, and insurance) in both English and Spanish.\n* GDS Mastery \\& Ticketing: Utilize your advanced GDS proficiency (Sabre preferred) to accurately process bookings, complex ticketing, itinerary changes, PNR management, and cancellations.\n* Complex Problem Solving: Confidently resolve customer escalations and difficult reservation issues received via phone and email, coordinating directly with vendors and management as needed.\n* Accurate Execution: Ensure every booking and communication meets our high standards for quality assurance and policy adherence.\n\n\n**The Expertise You Bring:**\n\n\n* You are a seasoned professional ready for an elevated role.\n* Mandatory GDS Proficiency: 1\\+ years of GDS experience at an advanced, independent level is required. Sabre experience is highly preferred.\n* Fully Bilingual: Full English and Spanish proficiency (verbal and written) is mandatory to serve our diverse client base.\n* Industry Experience: Proven background in the travel industry or a high\\-volume call center environment.\n* Skilled Negotiator: Excellent communication, interpersonal, and advanced problem\\-solving/negotiation skills, especially when handling difficult situations.\n* Multitasking Ability: Exceptional ability to manage high volumes of calls and complex email queues simultaneously.\n* A Plus: Experience with travel agency Backoffice systems (Trams, Agency Manager, IAR).\n\n\n**Above** ***arrivia***\n\n\n\nWe are a global powerhouse (ICE, SOR Technology, WMPH Vacations) dedicated to helping people around the world travel better and experience more. We’re driven by curiosity, integrity, and a mission to win together.\n\n\n\nReady to apply your bilingual skills and GDS expertise for superior rewards? 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They will also provide world class customer service for domestic and international reservations.\n\n \n\n**Essential Responsibilities:**\n\n\n* Sell and service all vacation product offerings including, but not limited to, air, car, hotel and resort.\n* Accurately process bookings, changes, cancellations and other requests through applicable internet, intranet or database interfaces while providing quality customer service via phone and e\\-mail for all current and pending product reservations.\n* Emails: Complete the requested transactions: Replies to Air Ticket Call Back emails from members and internal emails from agents.\n* Escalations: Resolve escalations received via CXone email, Air Ticket Call Back distro or other channels such as inbound and outbound queues.\n* Promptly reply to customer emails, return phone calls within 24 hours, and resolve issues in a timely and appropriate manner.\n* Bring and enhance a favorable working relationship with all other company employees; foster and promote a cooperative and harmonious work environment, to increase maximum employee morale, productivity, and efficiency/effectiveness.\n* Coordinate reservations and resolve issues directly with management on duty and vendors via phone, Teams, or email.\n* Adhere to our QSDD form and any other QA policy standards.\n* Adhere to our Transfer Program rules and expectations.\n* Miscellaneous: Special projects implemented / discontinued at any time, such as training support.\n\n \n\n \n\n**Requirements:**\n\n\n* **Travel industry/call center experience required.**\n* **Full English and Spanish proficiency (verbal and written).**\n* **1 year minimum of GDS proficiency at advanced level; Sabre preferred.**\n* Experience on travel agency Backoffice systems (Trams, Agency Manager, IAR) is a plus.\n* Other ticketing systems experience is a plus.\n* Excellent communication, interpersonal, problem solving, and negotiation skills.\n* Experienced with escalations and difficult people, and/or situations.\n* Multitasking\n\n \n\n\n\nWelcome to ***arrivia***. We specialize in making brands better through the power of travel. With more than 55 years of combined experience, we’re a merger of three powerhouse brands (in case you’ve heard of us in the travel industry) combining ICE, SOR Technology and WMPH Vacations. With offices on both coasts of the US and around the world, we embrace diversity and a passion for travel across our global staff.\n\n\n\nWe’re focused on building a customer\\-first culture, fueled by the best travel experiences for all our members at every point in their journey. Grow with us, as we continue our path to deliver innovative solutions and take charge of change. The adventure is only beginning. We’re on a mission to help people around the world travel better and experience more. Our team members bring world\\-class skills to the table to create extraordinary memories for our partners and members.\n\n\n\nHere at***arrivia*** we…\n\n\n* **Stay Curious** \\- Explore new challenges and make space to learn, grow and improve\n* **Keep it Real** \\- Earn trust through open, honest and clear communication\n* **Own it** \\- Seek ways to make an impact and take action\n* **Win Together** \\- Create a culture of connection and inclusion where everyone can be their best","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761166337000","seoName":"gds-travel-agent","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tepoztlan/cate-management-support/gds-travel-agent-6414929125504312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"5d59d956-8f02-43dc-aa2c-8e4cae9cd634","sid":"0baa1267-ca11-4c62-a930-b23b7a83b4c1"},"attrParams":{"summary":null,"highLight":["Sell vacation products via GDS","Resolve escalations and customer issues","Bilingual (English/Spanish) required"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1761166337929,"categoryName":"Management & Support","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1494","location":"Mexico City, CDMX, Mexico","infoId":"6414929094502512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"BMS Software Engineer","content":"Job Description: **Great people make Schneider Electric a great company.** \n\nWe are currently offering great opportunities to succeed in the positions of Software Application Engineers for Building Management Systems in Mexico, D.F., reporting directly to the Engineering Excellence Centers (EECs) Global Manager.**What skills and capabilities will make you successful?*** Ability to understand and interpret sequences of operation, plant schematics, and system architecture to create graphics as per standards defined.\n* Work experience in global projects and/or in global engineering centers will be considered as an advantage\n* Minimum 2 years of experience as a BMS Graphics Engineer\n* Experience in generation of plan graphics, equipment graphics, and Network layouts in Visio/AutoCAD/other applications.\n* Exposure to HVAC domain systems and applications like Air Handling Units, Chiller/Boiler Systems, variable air volume boxes, etc., and ability to engineer a turnkey solution around them\n* Command on communication to interact single\\-handedly with global customers, understand requirements and translate them to deliverables\n* Knowledge of building management system protocols like BACnet, LonWorks, Modbus, OPC, and others\n* Working knowledge and understanding of basic electrical engineering concept\n* Ability to perform functionality checks as per requirements and specifications\n* Ability to ensure quality, defect\\-free deliverables, on\\-time deliveries with customer satisfaction\n* Basic knowledge of software to integrate graphics with applications.\n\n \n\n\nQualifications:\n**What qualifications will make you successful for this role?*** Bachelor's degree in Mechanical Engineering\n* As further qualifications, we expect a conversational level of English\n* Troubleshoot\n* HVAC knowledge\n\n **Let us learn about you! Apply today.**\n\n **You must submit an online application to be considered for any position with us. This position will be posted until filled.** \n\n\nAbout Our Company: **Looking to make an IMPACT with your career?**\n\n\nWhen you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.\n\n\nIMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.\n\n\nWe are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.\n\n\nBecome an IMPACT Maker with Schneider Electric – apply today!\n\n\n€36 billion global revenue \n\n\\+13% organic growth \n\n150 000\\+ employees in 100\\+ countries \n\n\\#1 on the Global 100 World’s most sustainable corporations\n\n \n\nYou must submit an online application to be considered for any position with us. This position will be posted until filled. *Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.* \n\n*At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter* *here* \n\n \n\n*Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.*","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761166335000","seoName":"bms-software-engineer","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tepoztlan/cate-management-support/bms-software-engineer-6414929094502512/","localIds":"14","cateId":null,"tid":null,"logParams":{"tid":"b58a4b70-3e5d-49e0-b26c-1c6dc691e12d","sid":"0baa1267-ca11-4c62-a930-b23b7a83b4c1"},"attrParams":{"summary":null,"highLight":["Software 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Tlalpan delegation, 5 minutes from MB Santa Úrsula\n\n\nREQUIREMENTS:\n\n* **Education:** Partial or completed bachelor's degree in Computer Science, Actuarial Science, Finance, Administration, or related field.\n* **Desirable experience in a data analyst role.**\n* **Rotating shifts**\n\n**1 \\- M\\-S 10 a.m. to 7 p.m., 1 day off on Saturday or Sunday**\n\n**M\\-S 12 p.m. to 9 p.m., 1 day off on Saturday or Sunday.**\n\n\nData Analyst 100% on-site\n\n\n* **Salary** $14,000\\.00 net monthly\n\n\nProficiency in EXCEL (essential)\n\n\nSQL (desirable)\n\n**RESPONSIBILITIES:**\n\n* Monitoring KPIs\n* Creating and managing strategies to ensure delivery of information to operational areas.\n* Analyzing and interpreting Contact Center campaign statistics.\n* Developing and automating reports for tracking results and metrics.\n* Intermediate knowledge of SQL and query languages.\n* Excellent analytical skills.\n* Proficiency in office suite: (advanced Excel, including lookups, formulas, validation, macros, and data analysis).\n* Experience with data visualization tools (e.g., Tableau, Power BI) is preferred.\n* Basic knowledge of programming tools.\n\n**Interested candidates should apply through this platform; contact will be made via WhatsApp**","price":"MXN 14,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761166175000","seoName":"data-analyst-wfm-call-center","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tepoztlan/cate-management-support/data-analyst-wfm-call-center-6414927050841812/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"bb71da3b-ab34-4520-b008-b192d575ac74","sid":"0baa1267-ca11-4c62-a930-b23b7a83b4c1"},"attrParams":{"summary":null,"highLight":["Data Analyst 100% on-site","Salary $14,000.00 net monthly","Knowledge in Excel and 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Manager**\n\n **Requirements**:\n\n \n\n* Education: Bachelor's degree in Systems Engineering, Telecommunications, Business Administration or related field\n* 5 years of experience in WFM area\n\n **Responsibilities**:\n\n \n\n* Define and implement resource planning strategies (forecasting, capacity planning, and scheduling).\n* Design KPIs and operational metrics to ensure efficient performance tracking.\n* Coordinate with departments such as operations, quality, and human resources to improve talent management.\n\n \n\n* Analyze historical traffic and seasonality data to generate accurate volume forecasts.\n* Develop capacity plans (Capacity Planning) to ensure efficient coverage.\n* Manage WFM platforms, ACD, dashboards, and BI tools.\n* Coordinate improvements and automations to streamline operations.\n* Monitor real-time operational performance (service level, AHT, occupancy, etc.).\n* Take immediate corrective actions in response to operational deviations.\n\n Supervise the creation and assignment of work schedules for operational staff.\n \n* Ensure shifts, breaks, vacations, and absences are properly scheduled without affecting service levels.\n* Present executive reports with trend analysis, projections, and recommendations.\n* Consolidate daily, weekly, and monthly operational performance data.\n* Analyze deviations between forecast and actual results to develop corrective plans.\n\n **Skills and Knowledge:**\n\n \n\n* Proficiency with Genesys, Verint, Aspect, NICE, etc.\n* Advanced Excel skills\n* Power BI / Tableau\n* Experience managing operational KPIs in Contact Centers\n* Experience handling high-volume operations and multiple campaigns\n* ISO 9001 and ISO 27001 knowledge\n\n **We Offer:**\n\n \n\n* Base salary of $30,000 net\n* Statutory benefits\n* Work schedule Monday to Friday from 9 AM to 7 PM\n\n **Desired education level:** \n\nBachelor's Degree — completed\n\n\n**Desired experience level:** \n\nManagerial Level\n\n\n**Departmental function:** \n\nLogistics / Transportation\n\n\n**Industry:** \n\nCall Centers / Telemarketing\n\n \n\n \n\n*This job posting comes from the Talenteca.com job board:* \n\n*https://www.talenteca.com/anuncio?j\\_id\\=68dd86a63700004c00a3bbb8\\&source\\=indeed*","price":"MXN 30,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761166175000","seoName":"wfm-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tepoztlan/cate-management-support/wfm-manager-6414927042611512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"178d1089-4fa2-4c72-8581-90867d158b2c","sid":"0baa1267-ca11-4c62-a930-b23b7a83b4c1"},"attrParams":{"summary":null,"highLight":["Lead WFM strategies","Manage operational KPIs","Expert in Genesys, Verint, and Power 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center.\n\n\nYour role will be crucial in ensuring that customer service processes run with precision and effectiveness.\n\n**Requirements:**\n\n**Proven experience in call center as WFM is essential**\n\n**1\\. Intermediate to advanced Excel** \\| Handling relative and absolute references\\| Mathematical, statistical, lookup and reference, text, logical functions \\| Nested conditions \\| Use of pivot tables with calculated fields \\| Dynamic charts\n\n**2\\. Basic to intermediate SQL** (Understanding of database structure, simple queries, data filtering, sorting, data cleaning, aggregate functions, grouping, joins (minimum between two tables))\n\n**3\\. Knowledge of call center KPIs** (Contact rate, Effective Contact, conversion, base penetration, SPH, CEPH, %OCC, %UTI, %ADH, %Absenteeism)\n\n**4\\. Real-time monitoring** (Dialing strategies, dialing ratio configuration, availability, abandonment, and list management)\n\n \n\nAs a Dialer Analyst, your primary responsibility will be to analyze call data and provide detailed reports on team performance.\n\n\nYou must work collaboratively with team leaders to identify areas for improvement and propose solutions that increase customer satisfaction and operational efficiency.\n\n\nPrior experience in data analysis and handling call management systems is required.\n\n\nYou must have strong analytical skills and a proven ability to work under pressure.\n\n\nAdditionally, a proactive attitude and the ability to work in a team are essential for this role.\n\n**MAIN RESPONSIBILITIES**\n\n\n1\\. Configuration of dialing ratios and availability management.\n\n\n2\\. Real-time monitoring and recommendations (corrective and/or preventive actions.)\n\n\n3\\. Post-mortem reporting\n\n\n4\\. Design strategies to improve effective contact and sales.\n\n\n5\\. 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They are looking for a **WFM analyst in call center.**\n\n\nRequirements\n\n* Completed high school\n* Experience in **Call Center KPIs**\n* Proficiency and **advanced Excel skills** (knowledge of pivot tables, formulas, and charts) **An evaluation will be conducted.**\n\n\nResponsibilities\n\n* **Real-time monitoring** of call center service levels\n* **Supervision of agent performance and productivity** through incoming/outgoing call volumes and abandonment rates.\n* Schedule tracking and management.\n* Monitor coverage and real-time adherence.\n* Manage staff absences and generate real-time reports.\n\n\nSchedule\n\n* **Night shift from 11 PM to 7 AM, Monday to Sunday**\n* **Two days off during the week assigned by the supervisor.**\n\n\nWe Offer\n\n* **Gross monthly salary of $12,000** paid **biweekly** via **BANAMEX** bank\n* Statutory benefits\n* 12 vacation days\n* 15 days year-end bonus\n* 25% vacation premium\n* Registration with IMSS\n* 100% direct hiring by the company\n* **Two weeks of paid training.**\n\n **Work location:**\n\nA few steps from Barranca del Muerto station on Metro Line 7, at Plaza Portal San Ángel\n\n **Interviews only with prior registration.**\n\n **Desired education level:**\n\nHigh School\n\n\n**Desired experience level:**\n\nEntry Level\n\n\n**Departmental function:**\n\nTechnology / Internet\n\n\n**Industry:**\n\nCall Centers / Telemarketing\n\n\n**Skills:**\n\n* Excel proficiency\n* Knowledge of KPIs\n\n\n\n*This vacancy comes from the job board Talenteca.com:*\n\n*https://www.talenteca.com/anuncio?j\\_id\\=68e7f6673d00002b0070e28b\\&source\\=indeed*","price":"MXN 12,000/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761166174000","seoName":"wfm-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tepoztlan/cate-management-support/wfm-analyst-6414927032256312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"f2ba81e3-1cbe-45fe-8b23-9748878dd0f1","sid":"0baa1267-ca11-4c62-a930-b23b7a83b4c1"},"attrParams":{"summary":null,"highLight":["Night shift monitoring","Excel advanced skills required","Paid training provided"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1761166174394,"categoryName":"Management & Support","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1494","location":"Xocongo 58, Tránsito, Cuauhtémoc, 06820 Ciudad de México, CDMX, Mexico","infoId":"6414927034278512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"WFM Analyst - Reporting","content":"**IMPORTANT CALL CENTER WITH INFORMATION SECURITY CERTIFICATION IS LOOKING FOR WORKFORCE MANAGEMENT (OR REPORTING ANALYST).**\n\n**We Offer:**\n\n* Base salary of $10,000 net\n* Statutory benefits (IMSS, Christmas bonus, Vacation bonus) and Fonacot.\n* Constant training\n* Growth opportunities\n* Agreements with universities so you can continue studying and developing yourself.\n* Discounts at Six Flags, Acuario Inbursa, Optical stores, Grupo Bimbo, and Barcel.\n\n**Requirements:**\n\n* Partial bachelor's degree.\n* One year of experience as WFM or reporting analyst, preferably in a \\*call center\\*.\n* 60% proficiency in Office (advanced Excel: data matching, formulas, validation, macros, and data analysis).\n\n**Responsibilities:**\n\n* Generate and deliver required reports and analyses to internal and external clients on time according to previously defined schedules.\n* Prepare reports and deliverables requested by internal and external clients.\n* Develop information analyses required by operations.\n\n**Schedule:**\n\n* Monday to Friday from 8:00 am to 6:00 pm / 2 Saturdays per month, half day\n\n**Work Location:**\n\nAlcaldía Cuauhtémoc (Manuel J. Othón Street 1\\#86, Colonia Tránsito, Cuauhtémoc, 06820 Mexico City, CDMX (located 5 minutes from Metro San Antonio Abad)\n\nJob type: Full-time, Indefinite duration\n\nSalary: $10,000\\.00 per month\n\nBenefits:\n\n* Salary increases\n* Employee discounts\n* Discounts and preferential pricing\n* Option for indefinite contract\n* Referral program\n\nWorkplace: On-site job","price":"MXN 10,000/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1761166174000","seoName":"analista-wfm-reportes","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tepoztlan/cate-management-support/analista-wfm-reportes-6414927034278512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"db65c471-9441-49c5-853d-1a856db696e5","sid":"0baa1267-ca11-4c62-a930-b23b7a83b4c1"},"attrParams":{"summary":null,"highLight":["Base salary $10,000 net","Training and growth opportunities","Discounts and benefits available"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1761166174553,"categoryName":"Management & Support","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1494","location":"Av. 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(Advanced Excel)\n \n \n\nPreparation of graphical and informative performance reports.\n \n \n\nDemonstrable experience in traditional advertising (TV, RADIO, PRINT, DIGITAL)\n \n \n\nKnowledge of purchasing, scheduling, and negotiating traditional advertising.\n \n \n\nUnderstanding of digital media behavior and market trends.\n \n \n\nPublic Relations.\n \n \n\nDevelopment of strategies and campaigns aimed at increasing productivity.\n \n \n\n**WE OFFER:** \n\nSalary: $31,683.30 GROSS MONTHLY\n \n \n\nAttractive bonuses for monthly assisted calls, guaranteed and uncapped.\n \n \n\nStatutory benefits from day one.\n \n \n\nWork location: Coyoacan area.\n \n \n\nIf you meet the requirements, apply through this channel and we will contact you!","price":"MXN 31,683/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758784012000","seoName":"marketing-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tepoztlan/cate-management-support/marketing-manager-6384435353484912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"722c869c-6982-42d0-acdf-abcfd9117a89","sid":"0baa1267-ca11-4c62-a930-b23b7a83b4c1"},"attrParams":{"summary":null,"highLight":["Lead marketing team","Experience in medical services marketing","Competitive salary and bonuses"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1758784011990,"categoryName":"Management & Support","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1494","location":"Av. 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Today, we are looking for people who share our values and want to become part of a dynamic, committed, and innovative team.\n\n\nIf you're looking for a new professional challenge, this is your chance. We'd love to meet you!\n\n### **Open Position: Workforce Management Manager**\n\n\n**Location:** CDMX\n\n\n**Contract Type:** Full-time\n\n\n**Department:** Collections \\- Call Center\n\n### **What are we looking for?**\n\n* Solid experience in Workforce Management within **call centers (collections experience preferred)**.\n* Knowledge of productivity metrics, service levels, and forecasting.\n* Analytical skills, decision-making ability, and goal-oriented work ethic.\n\n### **Key Responsibilities:**\n\n* Lead staffing planning, forecasting, and scheduling within our collections call center.\n* Analyze call volumes and workloads to ensure KPI targets are met.\n* Implement strategies to optimize resources and maximize recovery outcomes.\n* Coordinate with operations and quality teams to maintain service levels and productivity.\n\n### **What we offer:**\n\n* Competitive salary\n* Statutory benefits\n* Additional Benefits:\n* Grocery vouchers\n* Savings fund\n* Major medical expense insurance\n\n### **✅ How to apply?**\n\n\n Apply here or send your updated CV to: **Talento@macropay.mx**\n\n\n Email subject: “Vacancy \\[Position Name] – \\[Your Full Name]”","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758784009000","seoName":"workforce-management-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tepoztlan/cate-management-support/workforce-management-manager-6384435320281912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"a5b41a36-260a-4899-a8eb-075770f1ce06","sid":"0baa1267-ca11-4c62-a930-b23b7a83b4c1"},"attrParams":{"summary":null,"highLight":["Lead workforce planning in call center","Analyze call volume and KPIs","Competitive salary and benefits package"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1758784009396,"categoryName":"Management & Support","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1494","location":"Guanajuato 54, Roma Nte., Cuauhtémoc, 06700 Ciudad de México, CDMX, Mexico","infoId":"6384180790669112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service Telephone Executive","content":"*This job posting comes from the Talenteca.com job board*\n\n### **Job opening for the company QUALITY ASSIST S.A DE C.V in Cuauhtemoc \\- Cuauhtémoc, Mexico City**\n\nTelephone Customer Service Executive\n\n \n\nJoin Quality Assist and become part of a team that makes a difference!\n\n \n\nDo you have a friendly, empathetic personality and excellent communication skills? Then we want to meet you!\n\n \n\nWhy join our team?\n\n \n\nAt Quality Assist, we value service quality and customer satisfaction. We are looking for committed individuals, with or without experience, who want to grow professionally and be part of a solid and constantly evolving company.\n\n **Your role as a Telephone Executive:**\n\n \n\n* Provide exceptional service to our customers, ensuring their needs are met.\n* Efficiently schedule appointments for medical services.\n* Prepare accurate reports that help us continuously improve.\n* Offer detailed and clear information about the services we provide.\n\n **What do we offer?**\n\n \n\n* Salary: $9,464.00 Attendance bonus: $1,000.00 Productivity bonus: $400.00 Retention bonus: $500.00 (starting month 4\\)\n* Full benefits: Statutory benefits, life insurance, personal accident insurance, and medical expense insurance.\n* Access to medical, veterinary, nutritional, psychological, bereavement, dental services, and many more.\n* Exclusive discounts at a wide range of establishments.\n* Professional stability and growth in a positive work environment\n* Work location: Reforma (Ángel de la independencia)\n\n **Available Shifts:**\n\n \n\nEvening shift from Monday to Sunday, with one fixed day off during the week, from 14:30 to 22:00 hrs.\n\n **What are we looking for in you?**\n\n \n\n* Immediate availability\n* Students are accepted as long as they commit to respecting the work schedule\n* Minimum education: Completed high school (with certificate)\n* Strong spelling and Office software skills.\n* Fast data entry capability.\n* Customer service experience is not essential.\n\n \n\nDon't miss this opportunity! Apply now through this platform and take the next step in your career with Quality Assist.\n\n **Desired education level:** \n\nHigh School\n\n\n**Desired experience level:** \n\nEntry Level\n\n\n**Departmental function:** \n\nCustomer Service\n\n\n**Industry:** \n\nCall Centers / Telemarketing\n\n\n**Skills:** \n\n* Communication\n* Teamwork\n* Decision making\n\n \n\n \n\n*This job posting comes from the Talenteca.com job board:* \n\n*https://www.talenteca.com/anuncio?j\\_id\\=68a797eb2900005300966409\\&source\\=indeed*","price":"MXN 9,464/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1758764124000","seoName":"telephone-executive-customer-service","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tepoztlan/cate-management-support/telephone-executive-customer-service-6384180790669112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"692596e5-1d4c-4cb6-94f0-2f5b5da6b9d6","sid":"0baa1267-ca11-4c62-a930-b23b7a83b4c1"},"attrParams":{"summary":null,"highLight":["Base salary + attendance and productivity bonuses","Full benefits including medical and life insurance","Evening shift from Monday to Sunday"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1758764124271,"categoryName":"Management & Support","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1494","location":"Río Hudson & Calle Río Lerma, Cuauhtémoc, 06500 Ciudad de México, CDMX, Mexico","infoId":"6384180781440112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Talent Acquisition Specialist","content":"**This position requires bilingual English. Only English resumes will be reviewed.**\n\nTalent Acquisition SpecialistJob Description**TALENT ACQUISITION SPECIALIST**\n\n**Ready to be the architect of amazing careers?**\n\nJoin the powerhouse team at **Genesis Management**, where we don't just talk about growth—we live it! We're seeking a dynamic **Talent Acquisition Specialist** who thrives on connecting exceptional talent with life\\-changing opportunities.\n\n**WHO WE ARE**\n\nGenesis Management isn't your typical bpo services company. We're a vibrant community of ambitious professionals united by our core values: **DRIVEN • INNOVATIVE • RESILIENT • ENTHUSIASTIC • COMMITTED • TEAMWORK**. Here, your success story becomes part of our legacy!\n\n**THE OPPORTUNITY**\n\nAs our **Talent Acquisition Specialist**, you'll be the talent magnet who transforms our hiring landscape. Reporting directly to our HR Director, you'll own the complete talent acquisition lifecycle—from identifying hidden gems to celebrating successful placements. This isn't just recruiting; it's strategic talent partnership.\n\n**WHAT YOU'LL BE DOING**\n\n**Full\\-Cycle Talent Acquisition**\n\n* Manage job requisitions from opening to closing using our ATS platform\n* Source top candidates through social media, employee referrals, and networking\n* Screen applications and conduct initial candidate evaluations\n* Coordinate and schedule interviews with hiring managers\n\n**Strategic Recruiting Operations**\n\n* Write and update compelling job descriptions that attract quality candidates\n* Develop and execute recruiting strategies tailored to each role and department\n* Build and maintain a robust talent pipeline for current and future openings\n* Partner with hiring managers to understand role requirements and team dynamics\n\n**Performance \\& Compliance Management**\n\n* Track and analyze recruiting metrics to measure success and identify improvements\n* Prepare regular reports on recruiting effectiveness and pipeline health\n* Ensure all 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