Objective implementation and monitoring of our educational programs. This role is key to ensuring the proper execution of courses, efficient management of tutors, evaluation of program impact, and optimization of operational costs. The ideal candidate will have experience in educational management, training program coordination, and customer service, with a focus on continuous improvement and pedagogical quality. **Main activities** **Program coordination and execution** * Supervise the planning, execution, and follow-up of educational programs. * Ensure that the methodology and pedagogical objectives are met in each course. * Design and optimize operational processes for the proper implementation of courses. * Coordinate program logistics, ensuring correct resource allocation. **Tutor management** * Coordinate the selection and assignment of tutors according to the needs of each program. * Provide information, training, and tools to tutors for effective teaching. * Monitor their performance and provide feedback for continuous improvement. * Manage incidents or challenges during course delivery. **Monitoring and evaluation** * Implement evaluation mechanisms to measure course quality and pedagogical impact. * Collect data and analyze metrics to assess program performance. * Generate reports with key information on teaching effectiveness. * Identify areas for improvement and propose strategies for program optimization. **Monitoring and evaluation** * Implement evaluation mechanisms to measure course quality and pedagogical impact. * Collect data and analyze metrics to assess program performance. * Generate reports with key information on teaching effectiveness. * Identify areas for improvement and propose strategies for program optimization. **Reporting and continuous improvement** * Prepare periodic reports on program execution, costs, and outcomes. * Present performance analyses to management for strategic decision-making. * Propose improvement strategies for operational and pedagogical processes.