**DNS Support and Implementation Engineer** **Salary:** $50,000 – $70,000 net monthly + Statutory Benefits **Location:** Corporate offices at WTC and client visits within urban areas of CDMX **Schedule:** Monday to Friday from 9:00 AM to 6:00 PM (flexible; overtime compensated with time off or vacation). **Work Mode:** On-site, with availability for on-call duties, emergencies, and on-site implementations. **About the company** A company specialized in **network security, IT infrastructure, observability, multi-cloud architecture, and API protection**. We develop high-level technology projects for companies across various sectors, ensuring **innovation, quality, and personalized support**. **Position description** We are seeking a **DNS Support and Implementation Engineer** with solid experience in network infrastructure and enterprise DNS service management. The candidate will be responsible for providing level 2 and 3 technical support, leading DNS service implementation, migration, and modernization projects, and ensuring **availability, security, and stability** of customer platforms. This role combines **specialized support and technical leadership**, involving direct client interaction and collaboration with engineering and cybersecurity teams on large-scale projects. **Main responsibilities** * Administer and maintain DNS services ensuring availability, security, and performance. * Provide level 2 and 3 technical support for complex incidents. * Lead DNS infrastructure implementation, migration, and expansion projects. * Collaborate with network, engineering, and cybersecurity teams for integrated solutions. * Document architectures, procedures, and best practices. * Participate in on-call rotations and technical emergency response. * Provide technical guidance to other engineers and support internal capability development. **Requirements** * Bachelor’s or Engineering degree in **Computer Science, Telecommunications, or related field**. * Minimum of **5 years** of experience managing and operating DNS services. * Solid knowledge of **network protocols**: TCP/IP, UDP, DNS, DHCP, among others. * Experience with **BlueCat Networks** is desirable (not mandatory). * Experience with **BIND, Infoblox, OpenDNS**, or other DNS solutions will be valued. * Intermediate-to-advanced **technical English** (reading and basic communication with clients and partners). * Ability to coordinate and lead technical projects. **Key skills** * Effective communication and customer orientation. * Proactivity and focus on problem-solving. * Collaborative work and commitment to results. * Technological adaptability and continuous learning. * Attention to detail and operational excellence. **We offer** * Competitive salary between **$50,000 and $70,000 net monthly**. * **Statutory benefits** from day one. * High-impact projects with leading companies. * A collaborative work environment specialized in DNS technologies. * Opportunities for professional development and technical growth. **Join our team** If you are passionate about networks, security, and critical infrastructure environments, this is your opportunity to join a team of DNS technology experts. Apply today and become part of a company that drives **innovation, technical excellence, and professional growth** for its employees. Job type: Full-time Salary: $50,000.00 – $70,000.00 per month Work location: On-site job