**Technical Support** **We offer:** * Monthly salary of $10,000 * Bonus for performance metrics * Bonus for punctuality * Statutory benefits **Schedule:** * Monday to Sunday, 11:00 AM to 8:00 PM * One weekday day off **Requirements:** * Bachelor’s degree in Computer Systems, Computer Science (incomplete) or a technical program * Minimum 2 years’ experience in computer assembly * Experience disassembling equipment and performing preventive and corrective maintenance * HP certifications * Results-oriented mindset * Commercial service attitude * Leadership skills * Conflict resolution skills * Process supervision experience **Responsibilities:** * Inspect, repair, and deliver computer equipment * Assist the branch with all general branch tasks (cleaning, reporting, logbooks, and inventory management) * Track components (inbound and outbound from the branch) * Prevent customer complaints filed with PROFECO due to poor service; if unavoidable, escalate promptly to Service Management * Deliver excellent customer service * Generate documentation and billing for services rendered (service order, invoice) **Work locations:** Parque Tezontle Parque Lindavista Employment type: Full-time Salary: $10,000.00 per month Application question(s): * Do you hold a technical degree or a Bachelor’s degree in Computer Science or Systems? * Do you have experience in preventive and corrective maintenance? Experience: * Assembly: 1 year (preferred) Workplace: On-site employment