Reporting organizationally to the Regional Manager Customs (Mexico), the Manager Customs \& International Freight will play a pivotal role in Logistics efforts for the FIFA World Cup 26™, which, for the first time ever, is hosting 48 teams and 1,200\+ players across 3 countries and 16 venues. This role will be responsible for customs operations to ensure a seamless and efficient delivery of services throughout the tournament. Further, this role will oversee a team responsible for customs operations, under the guidance of the Regional Manager Customs \& Government Integration. The main responsibilities of the Manager Customs \& International Freight for the FIFA World Cup 26™ include: * Support on the customs process involving National Customs Agency of Mexico (ANAM), and Government of Mexico (GOM) in the import/export of goods required to stage the tournament. * Facilitate the agreed procedures and systems for efficient import/export FWC2026 goods. * Manage the Logistics Provider (LP) to support the agreed Customs \& International Freight Forwarding operational milestones, shipment tracker report, performance measurables, and KPIs. * Support the Freight Forwarders and Customs Brokers appointed by various FIFA Client Groups. * Manage the day\-to\-day operations to mitigate risk and resolve issues for client groups and external stakeholders. * Respond to last\-minute requests to support importing/exporting goods needed to stage the tournament. * Manage the eligible constituent groups entitled to utilize the Simplified Customs Procedure and assist a mechanism of distributing the list to appropriate municipality personnel. * Contribute to the training modules for all stakeholders to ensure knowledge and understanding of integrated Customs policies and procedures. * Assist the reporting manager with overseeing, forecasting, and capturing of specific customs related analytics (i.e., number of customs entries, types of entries, etc.). * Manage the movement of FWC2026 related goods from global points of origin to destinations within Canada, Mexico and the USA. * Liaise with counterpart in Canada and USA on transborder movements between Canada, Mexico, and the USA. * Support on the Customs \& International Freight Forwarding program and ensure policies and procedures are adhered to by FIFA Functions and FIFA Client Groups: FIFA, FIFA Commercial Partners, Contractors, Confederations, Host Broadcasters, Media Partners, Participant Member Associations, Subsidiaries, Hosting Associations Suppliers and Vendors. * Manage the communication with client groups by streamlining customs information through various channels such as direct communication of Customs \& Freight Guide, Vendor and Supplier Workshops, Broadcast Briefings, Microsoft Teams demonstration, Individualized trainings, and Logistics Portal (if applicable) * Contribute to draft the Customs \& Freight Guide for publication to all FIFA Client Groups. * Manage the reconciliation and closure of all outstanding customs procedures. * Ensure compliance with all relevant regulations, license, permits, and customs requirements. * Stay update on industry trends and best practices in Customs \& International Freight Forwarding, incorporating innovative approaches to enhance the overall customs logistics operations for the World Cup. * Supporting in developing strategic plans to fulfil FWC2026 sustainability commitments and goals. * Participate in outreach programs, as required, intended to educate stakeholders on tournament time operations. * Maintain daily/weekly logistics situational reporting. Your curriculum must be uploaded in English. **Education \& Qualifications** * Bachelor’s Degree or equivalent experience in Events Logistics, Supply Chain, etc. **Work Experience** * Minimum of 5 years of experience in the Customs \& Freight Forwarding industry in Canada/Mexico and/or USA logistics, etc. * Knowledge and understanding of USMCA (United States of America, Mexico, and Canada Agreement), importation of restricted goods i.e., food/beverage, medical, vehicles, etc. * Knowledge of Customs \& Freight within Major Event logistics planning and delivery phases, and policies and procedures * Collaborative mindset, adaptable and willing to work to tight and changing timelines. * Proficient in analytical thinking and data skills. * Demonstrates positive attitude, patience, persistence, and determination. * Experience working in a multi\-cultural, multi\-national environment. **Languages** * Fluent in English \& Spanish * French proficiency is a plus **Technology** * Proficient in MS Office (Excel, Word, PowerPoint, Teams, Visio \& Project) and planning software and online collaboration tools Your curriculum must be uploaded in English.