**Senior Network Engineer – WAN/Security** **YOUR DREAM JOB STARTS HERE!** **JOIN THE FAMILY!** We are a leading global provider of complete frozen food solutions. Our portfolio includes creative solutions geared toward helping food industry professionals, focused on everything a family makes possible. Rich's®: Endless possibilities. One family. Focused on attracting and retaining the most talented people. **POSITION OBJECTIVE:** This role is responsible for designing, implementing, and maintaining enterprise network infrastructure. They collaborate with other IT teams to ensure network infrastructure meets business needs. This role also troubleshoots and resolves network issues, performs network capacity planning, and stays up\-to\-date with emerging technologies and industry needs to continuously improve network performance and security. Responsible to provide technical support to end\-users visiting in person the plants/offices or remotely. This role involves configuring, installing and maintaining SDWAN solutions, Firewalls, VPNs, LAN, Wireless, managing core network services, performing hardware replacements, and supporting day\-to\-day network operations across office and CoLo data center environments **REQUERIMENTS:** * Bachelor’s degree in computer science or related field. * 5\-7 years of experience as a Network Engineer, preferably in a similar role. * Strong knowledge of networking principles, protocols, and technologies (TCP/IP, DNS, DHCP, VLANs, IPAM, NTP, NAC, routing, switching, load balancers, etc.) . * Strong experience with Cisco SDWAN solution, Fortinet and Cisco Firewalls and WAFs, Cisco and Fortinet VPN, Cisco switches/routers, Aruba Wireless access points and controllers, Azure cloud networking, Clear Pass NAC, F5 load balancers, network design, implementation, and troubleshooting. * Adept in network troubleshooting and performance optimization * Proficiency in network monitoring and management tools (e.g., Logic Monitor, Wireshark, IPAM BlueCat). * Excellent problem\-solving and analytical skills. * Valid US Visa and Ability to travel up to 25% for on\-site support and installations. * Strong communication and documentation skills. * Strong English speaking, writing, and reading skills. * Flexible hours available. * Ease to commute to Cuajimalpa, CDMX. **KEY RESPONSIBILITIES:** * Design and implement complex enterprise SDWAN, Firewalls, VPN, LAN, Wireless, Load Balancers solutions. * Troubleshoot and resolve network issues in person or remotely using ITIL methodology. * Perform network maintenance and upgrades in person or remotely by conducting rack\-and\-stack, configuration, cabling and RMAs * Ensure IT/OT network security and compliance. * Provide technical support to end\-users and participate in on\-call rotation for network support. * Participate in network planning and budgeting. * Assist in the development of network policies, SOPs, network diagrams and maintain an accurate CMDB inventory. * Monitor network performance and capacity * Apply here, attaching an updated CV, preferably in English. **POSITION OPPORTUNITY:** As a family business, taking care of our associates is a top priority. That's why we offer benefits and tools to help them balance work and life: * Permanent contract \+ Competitive compensation \+ benefits above the legal limit. * Professional development opportunities. * Be part of a values\-oriented culture. * Opportunities to participate in volunteer and community impact campaigns. **SELECTION PROCESS:** The talent acquisition team will evaluate your professional profile based on your application. If your profile is a match for the position, we will contact you by email to integrate you into our selection process. At Productos Rich and its subsidiaries, we are committed to an equal employment opportunity policy and will not discriminate against any applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, genetic information, gender identity, sexual orientation, marital status, or any other legally protected basis recognized by federal, state, or local laws. The information collected through this application is solely for the purpose of determining suitability for employment, verifying identity, and maintaining employment statistics on applicants. Job Type: Full\-time Pay: $40,000\.00 \- $50,000\.00 per month Application Question(s): * What is your expected salary? * In minutes, How long does it take you commute to Cuajimalpa? * What is your level of proficiency in English? Work Location: Hybrid remote in Cuajimalpa, CDMX