Tepoztlan Engineering - Network Job Listings

Indeed

Network DDoS Engineer

Thales people architect identity management and data protection solutions at the heart of digital security. Business and governments rely on us to bring trust to the billons of digital interactions they have with people. Our technologies and services help banks exchange funds, people cross borders, energy become smarter and much more. More than 30,000 organizations already rely on us to verify the identities of people and things, grant access to digital services, analyze vast quantities of information and encrypt data to make the connected world more secure.**Position Summary:** As a Network Escalation Engineer, you will provide the top tier of support, working alongside our exceptional global teams of professionals in Engineering, Security, Product Management, and Product Support. You will join our 24\*7 global Escalation team and will be responsible for analyzing and resolving complex and challenging issues focusing on our Network protection solution and driving the quality of Imperva products forward. **Key Responsibilities:** * Lead problem resolution requiring extensive analysis, troubleshooting, and escalation to product development for our Network protection product * Work with Imperva’s developers on solutions to problems escalated from the Imperva support teams globally * Prioritize issues handling and bug fixes * Take part in shaping new features and products and represent the voice of the customer * Proactive prevention of support issues by analyzing problem trends and making recommendations to improve product quality, processes, and knowledge * Knowledge transfer to support teams * Identify, propose, and enforce escalation process improvements * Assist different teams including support, premium services sales, and other teams in the field **Qualifications**: * At least 5 years of experience and relevant background as a Network Engineer * Deep understanding and proven experience with BGP and Network routing * Deep understanding of L3/L4 and L7 protocols * Experience with Cisco/Juniper routing and switching – advantage * Knowledge of security appliances (such as firewalls) \- advantage * Excellent analytical and problem\-solving skills * Excellent customer\-facing skills * Ability to write technical guides and explain technical concepts both to a non\-technical audience and technical engineers * Ability to work with several interfaces in parallel and matrix management skills * Team player * High level of interpersonal skills * Proven ability to influence without authority and drive results * Analyzing data using tools like grafana, kibana, Coralogix – advantage * Technical certifications such as JNCIA/CCNA/DBA etc – advantage At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!

Salubridad 7, Federal, Venustiano Carranza, 15700 Ciudad de México, CDMX, Mexico

Negotiable Salary

Network & Data Security Engineer64148325035649121

Indeed

Network & Data Security Engineer

**Network & Data Security Engineer** Open for any TCS location (Guadalajara, Querétaro, Monterrey, and CDMX) Hybrid work modality: three times a week in the office (not negotiable) Advanced English level required (conversational; interviews will be in English) Job Requirements: Strong hands-on expertise in network security technologies: firewalls, VPNs, IDS/IPS, proxies. Deep understanding of data protection: encryption, access control, secure data flows. Familiarity with cloud security (Azure, AWS, GCP): secure VNet NSGs, UDRs, identity management. Job Types: Full-time, Permanent Pay: $80,000.00 - $90,000.00 per month Application Question(s): * Do you have hands-on experience with security technologies such as firewalls, VPNs, IDS/IPS, and proxies? * Have you implemented and managed cloud security solutions (Azure, AWS, or GCP), including VNets, NSGs, UDRs, and identity management? * Do you have experience designing and implementing data protection solutions, such as data encryption and secure data flow controls, in an enterprise environment? Language: * English (Required) Work Location: Hybrid remote in 03900, San José Insurgentes, CDMX

Av. Insurgentes Sur 1793-Desp. 307, Guadalupe Inn, Álvaro Obregón, 01020 Ciudad de México, CDMX, Mexico

MXN 80,000-90,000/year

Software Engineer II – Backend64147354484227122

Indeed

Software Engineer II – Backend

**Company Description** McDonald’s growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni\-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald’s will accelerate technology innovation so 65M\+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine\-in or takeaway. McDonald’s Global Technology is here to power tomorrow’s feel\-good moments. That’s why you’ll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae\-dipped fry at a time. Using AI, robotics and emerging tech, we’re digitizing the Golden Arches. Combine that with our unparalleled global scale, and we’re reshaping all areas of the business, industry and every community that is home to a McDonald’s restaurant. We face complex tech challenges every day. But that’s where our diverse and talented teams come in. They’re made up of the best and brightest from all over the globe, and they thrive in the space where feel\-good meets fast\-paced. We’re recruiting engineers to join our Global Technology team in Mexico City as we open our McDonald’s Office in Mexico. Our Mexico City MCC will be a hub for technology innovation and operational support to help us build the solutions that will improve our customer, crew and employee experience each and every day. Check out the McDonald’s Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. **Job Description** McDonald’s, one of the most recognized brands in the world, is seeking a skilled Software Development Engineer to own the development of our in\-store technology as part of Commercial Product \& Platform organization. The Commercial Product \& Platform vision develops global technology products and platforms that delight our customers and enable our crews to operate our restaurants reliably and effectively. The Software Engineer II role reports to the Sr Engineering Manager, Chapter Lead. In this role, you will be responsible for the design, development, testing, and maintenance of McDonald’s restaurant software. Restaurant Technology software includes an application user interface, API layer software, data management, and data communication with external systems. The software needs to meet stringent reliability and performance requirements as well as the needs of our customers. The biggest area of increase in our spending has been on technology, which is helping to drive our growth. We’re looking at how to use technology to improve customer experience and build new customer experiences. We’re also exploring technologies that can help us reduce or eliminate repetitive tasks and make employees’ jobs more interesting and rewarding. With all the new projects and initiatives, it is an exciting time to be on the team that is helping to make a Better McDonald's! **Responsibilities** * Working in a software development team for Restaurant software applications that support the design and development of new functionality. * Contribute to all aspects of the agile development life cycle including design, development, documentation, testing and operations, and actively participating in and executing the scrum process. * Design, implement, test, deploy and maintain innovative software solutions for web applications. * Use software engineering best practices to ensure a high standard of quality and create innovative software solutions to transform service performance, durability, cost, and security. * Provide mentorship and guidance to junior engineers on the team. * Providing frequent progress updates to the direct manager and other stakeholders. **Qualifications** * Bachelor's degree in Computer Engineering, Computer Science, or similar engineering discipline or equivalent years of experience. * 2\+ years of experience in software development projects using C\# and ASP.NET Core (preferred) or ASP.NET web development. * 1\+ years of experience contributing to the architecture and design (architecture, design patterns, reliability, and scaling) of new and current systems, writing software requirements, design, and related engineering documentation. * Experience with cloud technologies, such as Kubernetes, Docker, IaaS. * Proven leadership abilities in an engineering environment in driving operational precision and best practices. * Experience developing software within an Agile environment, unit testing, effective code reviews, and utilizing SDLC effectively for efficiently delivery high quality software. * Strong knowledge of a services\-oriented and API\-based software architecture that includes experience with NoSQL databases. * Experience developing and releasing software within a CI/CD environment using GitHub actions or similar. * Demonstrated the ability to work in a variety of client settings and in a team\-oriented, collaborative environment and working effectively in a remote environment. * Ability to take a project from scoping requirements to launch to delivery. * Good written and verbal communication skills, initiative, and self\-starter. **Preferred Qualifications** * Experience with QA frameworks such as Cypress and Postman. * Experience with vanilla JavaScript. * Experience with React Native or other front\-end frameworks, such as React, Vue, Angular, and NextJS. * Experience with relational databases. * Experience with network client/server architecture. \#LI\-Hybrid

Av. P.º de la Reforma 296, Juárez, Cuauhtémoc, 06600 Ciudad de México, CDMX, Mexico

Negotiable Salary

Indeed

Network Voice Engineer

Capital Empresarial Horizonte, a Mexican company specializing in Human Resources and Information Technologies, is seeking: Network Voice Engineer **Conversational English required** **Hybrid work model (3 days on-site)** **Choice of location in CDMX, Guadalajara, Queretaro, or Monterrey** **Job Description:** We are looking for a highly qualified and experienced Collaboration Engineer/Architect to lead the design, implementation, and support of enterprise collaboration solutions within our global environment. This position requires **in-depth technical expertise in Cisco and Avaya voice technologies**, including **Cisco Call Manager (CUCM) On\-Prem, Call Manager Express, Webex Calling, Expressway, and Avaya communication systems.** Experience with **Session Border Controllers (SBCs)**, **SIP trunks**, and hybrid deployments in Equinix or similar environments is also required. **Requirements** * More than 5 years of experience in enterprise collaboration/voice environments. * In-depth knowledge of Cisco CUCM (On\-Prem and Cloud), CME, Webex, and Expressway. * Solid understanding of Avaya Communication Manager and related VoIP technologies. * Experience with SIP, SBCs, and voice security. * Familiarity with Equinix environments or other voice implementations in data centers. * Cisco certifications (e.g., CCNP Collaboration, CCIE Collaboration) are highly valued. * Excellent troubleshooting, documentation, and communication skills. * Experience integrating collaboration tools with Microsoft Teams or other platforms. **Key Responsibilities:** * Design and implement collaboration solutions using Cisco and Avaya technologies. * Design and provide support for Cisco Unified Communications (CUCM), both on-premises and cloud-based. * Configure and troubleshoot Call Manager Express, Webex Calling, and Expressway environments. * Work with SBCs to ensure secure and compliant voice integrations. * Migrate legacy Avaya infrastructure to modern cloud-based Cisco platforms. * Collaborate with network and infrastructure teams, especially in hosted environments such as Equinix. * Develop documentation, standards, and best practices for voice/collaboration infrastructure. * Provide Level 3 support and act as a technical expert (SME) for collaboration-related escalations. **We Offer:** * Office hours * 100% payroll employment * Salary up to $120,000 gross (open to negotiation based on experience) * Statutory benefits * Additional benefits (family health insurance, life insurance up to 1 million, grocery vouchers, 30 days of Christmas bonus, PTU)

Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico

MXN 120,000/year

Postsales Engineer Tier 163840878877953124

Indeed

Postsales Engineer Tier 1

**We are looking for a Postsales Engineer Tier 1!** Are you passionate about technology, technical support, and customer service? This opportunity is for you. Join our team as a **Postsales Engineer Tier 1** and become part of a leading company in technological solutions. **Position Objective:** Provide first-level technical support to corporate clients regarding the implementation, configuration, and resolution of incidents related to Palo Alto Networks cybersecurity solutions. The candidate will be responsible for handling support cases, diagnosing basic and intermediate technical issues, and ensuring customer satisfaction through high-quality service and optimal response times. **\*\*\*Requirements\*\*\*** Education and Experience * Education: Bachelor's degree in Computer Science, Telecommunications, Systems Engineering, or related field * Experience: Minimum of 2 years in technical support roles, preferably in cybersecurity or networking * Desired certifications: PCNSA or equivalent (Palo Alto Networks Certified Network Security Administrator), CCNA or equivalent Technical Skills * Solid knowledge of TCP/IP networks, routing, switching, and network protocols * Experience with firewalls, VPNs, NAT, and cybersecurity concepts * Familiarity with Windows, Linux, and Mac operating systems * Proficiency with network monitoring and diagnostic tools * Basic scripting knowledge (Python, PowerShell, bash) Interpersonal Skills \- English proficiency (spoken and written) \- MANDATORY * Excellent communication and customer service skills * Analytical ability to solve complex problems * Teamwork orientation and interdisciplinary collaboration * Availability to cover on-call shifts during non-business hours Main Responsibilities * Direct technical support with customers * Handle and manage support tickets through internal tools * Perform initial diagnostics of technical issues on Palo Alto Networks equipment * Provide assistance with firewall configurations and security policies * Document cases handled and implemented solutions in detail * Incident Resolution * Execute established troubleshooting procedures * Collaborate with Tier 2 and Tier 3 teams for escalation of complex cases * Proactively follow up on open cases until full resolution Administrative Tasks * Meet established SLA metrics (response time, resolution time, customer satisfaction) * Participate in team meetings and continuous improvement sessions * Maintain effective communication with customers throughout the support process

Mexico City, CDMX, Mexico

Negotiable Salary

Network Security Engineer – Level 2 CDMX63840878157825125

Indeed

Network Security Engineer – Level 2 CDMX

**Firewall and Perimeter Security** * Advanced administration and configuration of Cisco ASA / Firepower Threat Defense (FTD) * Management of Cisco Secure Firewall Management Center (FMC) * Configuration of Cisco Umbrella / Cisco SecureX (desirable) * Administration and hardening of Fortinet FortiGate (policies, VPNs, UTM, SD\-WAN) * Configuration and administration of FortiToken (MFA/2FA) for remote access and critical applications analysis **Networks and Protocols** * Solid knowledge of TCP/IP, UDP, DNS, DHCP, HTTP/S, SMTP, SNMP, BGP, OSPF, EIGRP * Configuration of VPNs (Site\-to\-Site, Remote Access, SSL, IPsec) * Network segmentation using VLANs and subnets * Knowledge of SD\-WAN on Cisco and Fortinet **Information Security** * Implementation of IPS/IDS, application control, web filtering, antivirus on firewalls * Integration of AMP with Cisco ASA / FTD and Meraki MX firewalls. * Integration with Active Directory / LDAP / RADIUS / MFA * Administration and operation of Cisco ISE for network access control (NAC), 802\.1X authentication, identity-based policies, and security posture * Knowledge of Zero Trust and best practices for hardening (Desirable) **Certifications (Desirable)** * Cisco CCNP Security * Fortinet NSE 4 Job type: Full-time Salary: $50,000\.00 \- $60,000\.00 per month Benefits: * Salary increases * Savings fund * Company parking * Free parking * Flexible hours * Option for indefinite contract * Company phone Experience: * Network support: 2 years (Desirable) * Network security: 3 years (Desirable) * Cybersecurity: 3 years (Desirable) Language: * English (Desirable) Travel availability: * 25% (Desirable) Work location: Hybrid remote in 01020, Guadalupe Inn, CDMX

Av. Insurgentes Sur 1703, Guadalupe Inn, Álvaro Obregón, 01020 Ciudad de México, CDMX, Mexico

MXN 50,000-60,000/year

Digital Control Systems Designer63840877864579126

Indeed

Digital Control Systems Designer

**Digital Control Systems Designer** **LOCATION:** Querétaro, Mexico **The Position** As a **Digital Control Systems Designer**, you will design, develop, and optimize cutting\-edge control systems for next\-generation underground mining vehicles. Working within the **TAC division**, you will collaborate closely with multidisciplinary engineering teams to deliver smart operator assists, advanced collision avoidance (CAS Level Nine), and ISO\-13849 compliant architectures. This is an exciting opportunity to apply your technical skills and creativity to solve complex challenges in a fast\-paced, innovative environment. The Control Systems Team is driving the design and buildout of a digital controls platform across more than 30 vehicle product lines. You will play a key role in developing new features and advancing the next\-generation operating system for mobile equipment. **Responsibilities and Duties** **Technical Responsibilities:** * Program mobile equipment using low variability PLC languages such as **CODESYS**. * Apply systems engineering best practices to optimize control system performance. * Implement **CAN protocols** (CAN Open, J1939\) for effective communication within vehicle systems. * Design vehicle sensor instrumentation and architecture, ensuring compliance with **ISO\-13849**. * Evaluate and integrate devices from suppliers such as **IFM, ABB**, and various ECUs (I/O modules, controllers, displays). **Tools and Software:** * **?**Use **AutoCAD, SolidWorks**, or similar tools to create and modify technical drawings, schematics, and control system network layouts. **Qualifications** * **Advanced English** (verbal and written) required; proficiency in other languages is an asset. * Minimum 5 years of engineering experience in mechatronics, electrical engineering, software development, control systems, or related fields. * Demonstrated experience with the responsibilities and duties described above. * Bachelor’s degree or higher in engineering, computer science, or a related field (asset). * Professional Engineer (**P Eng**) license or similar certification (asset). * Experience with **legacy systems such as Danfoss** is considered an asset. **First Year Goals** * Learn the current and future state of core underground mining product line control systems. * Advance the design and implementation of a new CAN bus control product with new top\-level architecture for two vehicle application types (e.g., Rockbreaker). * Implement features like **CAS Level Nine** and remote/autonomous control in electrical schematics and PLC software for battery electric and diesel vehicle classes. * Execute electrical designs and gain hands\-on experience through rapid prototyping and system/subsystem validation — including building **hardware\-in\-the\-loop (HIL)** test benches and fully integrated electro\-hydraulic vehicle control systems on first\-of\-their\-class builds.

Guanajuato 54, Roma Nte., Cuauhtémoc, 06700 Ciudad de México, CDMX, Mexico

Negotiable Salary

Senior Network Engineer – WAN/Security63840877789185127

Indeed

Senior Network Engineer – WAN/Security

**Senior Network Engineer – WAN/Security** **YOUR DREAM JOB STARTS HERE!** **JOIN THE FAMILY!** We are a leading global provider of complete frozen food solutions. Our portfolio includes creative solutions geared toward helping food industry professionals, focused on everything a family makes possible. Rich's®: Endless possibilities. One family. Focused on attracting and retaining the most talented people. **POSITION OBJECTIVE:** This role is responsible for designing, implementing, and maintaining enterprise network infrastructure. They collaborate with other IT teams to ensure network infrastructure meets business needs. This role also troubleshoots and resolves network issues, performs network capacity planning, and stays up\-to\-date with emerging technologies and industry needs to continuously improve network performance and security. Responsible to provide technical support to end\-users visiting in person the plants/offices or remotely. This role involves configuring, installing and maintaining SDWAN solutions, Firewalls, VPNs, LAN, Wireless, managing core network services, performing hardware replacements, and supporting day\-to\-day network operations across office and CoLo data center environments **REQUERIMENTS:** * Bachelor’s degree in computer science or related field. * 5\-7 years of experience as a Network Engineer, preferably in a similar role. * Strong knowledge of networking principles, protocols, and technologies (TCP/IP, DNS, DHCP, VLANs, IPAM, NTP, NAC, routing, switching, load balancers, etc.) . * Strong experience with Cisco SDWAN solution, Fortinet and Cisco Firewalls and WAFs, Cisco and Fortinet VPN, Cisco switches/routers, Aruba Wireless access points and controllers, Azure cloud networking, Clear Pass NAC, F5 load balancers, network design, implementation, and troubleshooting. * Adept in network troubleshooting and performance optimization * Proficiency in network monitoring and management tools (e.g., Logic Monitor, Wireshark, IPAM BlueCat). * Excellent problem\-solving and analytical skills. * Valid US Visa and Ability to travel up to 25% for on\-site support and installations. * Strong communication and documentation skills. * Strong English speaking, writing, and reading skills. * Flexible hours available. * Ease to commute to Cuajimalpa, CDMX. **KEY RESPONSIBILITIES:** * Design and implement complex enterprise SDWAN, Firewalls, VPN, LAN, Wireless, Load Balancers solutions. * Troubleshoot and resolve network issues in person or remotely using ITIL methodology. * Perform network maintenance and upgrades in person or remotely by conducting rack\-and\-stack, configuration, cabling and RMAs * Ensure IT/OT network security and compliance. * Provide technical support to end\-users and participate in on\-call rotation for network support. * Participate in network planning and budgeting. * Assist in the development of network policies, SOPs, network diagrams and maintain an accurate CMDB inventory. * Monitor network performance and capacity * Apply here, attaching an updated CV, preferably in English. **POSITION OPPORTUNITY:** As a family business, taking care of our associates is a top priority. That's why we offer benefits and tools to help them balance work and life: * Permanent contract \+ Competitive compensation \+ benefits above the legal limit. * Professional development opportunities. * Be part of a values\-oriented culture. * Opportunities to participate in volunteer and community impact campaigns. **SELECTION PROCESS:** The talent acquisition team will evaluate your professional profile based on your application. If your profile is a match for the position, we will contact you by email to integrate you into our selection process. At Productos Rich and its subsidiaries, we are committed to an equal employment opportunity policy and will not discriminate against any applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, genetic information, gender identity, sexual orientation, marital status, or any other legally protected basis recognized by federal, state, or local laws. The information collected through this application is solely for the purpose of determining suitability for employment, verifying identity, and maintaining employment statistics on applicants. Job Type: Full\-time Pay: $40,000\.00 \- $50,000\.00 per month Application Question(s): * What is your expected salary? * In minutes, How long does it take you commute to Cuajimalpa? * What is your level of proficiency in English? Work Location: Hybrid remote in Cuajimalpa, CDMX

Carr. México-Toluca 5704, Contadero, Cuajimalpa de Morelos, 05500 Ciudad de México, CDMX, Mexico

MXN 40,000-50,000/year

Senior IT Support Engineer63840263899651128

Indeed

Senior IT Support Engineer

It's more than a job -------------------- In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne\+Nagel’s global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time\-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne\+Nagel contributes to more than we imagine. ‎ As a Senior IT Support Engineer, you will take a leadership role in delivering advanced technical support to our customers and partners, tackling highly complex issues that require deep technical expertise and innovative problem\-solving. You will act as a subject matter expert, guiding junior team members, driving resolution for escalated cases, and collaborating closely with cross\-functional teams. In this role, you will be instrumental in shaping the direction of support processes and strategies, contributing to the continuous improvement of our products and services. Your responsibilities will include identifying systemic challenges, proposing robust solutions, and influencing technical roadmaps to enhance customer satisfaction and operational efficiency. **How you create impact** ------------------------- * Identify and break down reported and pro\-actively found incidents using structured incident resolution approaches * Evaluate, diagnose, research, analyse and provide solutions to issues encountered * Active ticket ownership, ensuring timely response and follow\-up * Participate in root cause analysis to prevent recurrence of issues * Participate in strategic projects and contribute to the development of new tools **What we would like you to bring** ----------------------------------- * Service Orientation: Strong commitment to supporting internal teams and improving user experience * Technical Background: Exposure to or experience with: * Linux, Oracle, Java * Virtualization and Cloud Platforms (e.g., AWS) * Git, Jira, GitLab * CI/CD Tools: Jenkins, ArgoCD * Infrastructure as Code: Terraform, Ansible * Containerization \& Orchestration: Docker, Kubernetes, OpenShift * Monitoring \& Logging: Grafana, Loki, Mimir, Tempo * Fluent English **What's in it for you** ------------------------ Join Kuehne\+Nagel, where your work will have a meaningful impact on the logistics industry. Here, you’ll find benefits and a culture of continuous learning that ensures your career growth. You’ll be surrounded by extraordinary and committed people, all dedicated to shaping the future of logistics. We encourage you to apply; your unique perspective and experience could be exactly what we need. Be part of a team that values work\-life balance, supports your well\-being, and empowers you to contribute to something truly impactful. **Who we are** -------------- Logistics shapes everyday life \- from the goods we consume to the healthcare we rely on. At Kuehne\+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life\-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine. We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Av. Gustavo Díaz Ordaz 334, Presidentes, Álvaro Obregón, 01299 Ciudad de México, CDMX, Mexico

Negotiable Salary