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We want you to join our team!\n\nPROFILE:\n\nEducation: Telecommunications Engineer or related field.\nExperience: 1 year in first and second level customer support related to telecommunications, computer science, satellite links, and telephony.\n\nSPECIFIC REQUIRED KNOWLEDGE:\n\nSatellite communication.\nRadiofrequency.\nMeasurement equipment.\nConfiguration.\nTelephony.\nSwitches.\nSatellite platforms.\nCISCO.\nNetworks (VPN, topologies, structured cabling).\n\nRESPONSIBILITIES:\n\nHandling incidents according to internal procedures (support via chat, email, and phone calls).\nAssigning TT (tickets) using ManageEngine ServiceDesk Plus.\nNetwork monitoring.\nMonitoring networks using PRGT, HostMonitor, VoIpMonitor, and Meraki platform tools.\nResolving incidents with the support of Imonitor, Total NMS Gilat, PRTG, VoIPMonitor, and Meraki platform tools.\n\nCOMPETENCIES:\n\nService attitude\nResponsibility\nInitiative\nEffective communication\nCompliance with standards\nEmotional stability\nConflict management\nHonesty\nWorking under pressure\nTeamwork\n\nIf you meet the profile we are looking for, please send us your CV. If you may be suitable for this process, we will contact you as soon as possible; otherwise, we will keep your information in our database for 6 months. 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Apply through this platform or send the word **\"Morfeo\"** to **5512008411** with **Lic. 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You'll use geolocation tools to dispatch fast and effective roadside help.\n\n**What we offer:**\n\n* Guaranteed base salary of **$8,365**\n* Productivity bonus of **$1,155**\n* **Benefits exceeding legal requirements** from day one\n* **Paid training and immediate hiring**\n* Grocery vouchers\n* Life insurance\n* Café service\n* Location: Just steps away from Foro Sol\n\n**Schedule:**\n\n* Evening and morning shifts\n* Work schedule from **Monday to Sunday** with rotating days off\n\n**Requirements:**\n\n* **20 years of age or older**\n* **Completed high school (with certificate)**\n* Minimum **6 months of call center experience**\n\n**Start date: November 29**\n\n\nWant stability, growth, and a professional environment?\n\n**Apply now at 55//69//09//62//29 and join our team.**","price":"MXN 8,365/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764220025000","seoName":"cabina-de-siniestro-vespertino-iztacalco","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-tepoztlan/cate-customer-service-call-center/cabina-de-siniestro-vespertino-iztacalco-6453666369817912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"a91f7b4e-c4c2-4c19-b421-2137073fdb3e","sid":"14468dd0-64a9-49a6-b6d2-844fa745b158"},"attrParams":{"summary":null,"highLight":["Guaranteed base salary of $8,365","Performance bonus of $1,155","Call center experience required"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Ciudad de México,Ciudad de México","unit":null}]},"addDate":1764192685141,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1384","location":"Manuel López Cotilla 856, Col del Valle Centro, Benito Juárez, 03100 Ciudad de México, CDMX, Mexico","infoId":"6453666513510512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Technical Sales Advisor","content":"**OMOSE GROUP IS LOOKING FOR A SENIOR TECHNICAL SALES ADVISOR!**\n\n \n\nDo you have B2B sales experience, technical expertise, and advanced negotiation skills?\n\n\nAre you looking for a strategic role where you can lead high-value commercial processes?\n\n\nThis is your opportunity!\n\n\nAt **OMOSE GROUP**, a leading Mexican company in Facility Services, we are seeking a **Senior Technical Sales Advisor**, responsible for consultative sales, strategic key account management, and operational coordination of services.\n\n\nIf you are an analytical person with extensive sales experience and a results-driven mindset, we want to meet you!\n\n**What do we offer?**\n-------------------\n\n* **Base salary above market average**\n* **Attractive commission scheme**, linked to profitability and customer retention\n* Statutory benefits: (IMSS, vacation, Christmas bonus, vacation premium)\n* Work tools: **Corporate phone**, institutional email\n* **Uniforms / corporate shirts**\n* **Technical support** and direct coordination with Operations\n* **Real professional growth** in a key corporate area\n\n**Position objective**\n-----------------------\n\n\nTo carry out specialized consultative sales, manage strategic accounts, coordinate service operations, and close high-value contracts through comprehensive, technical, and profitable proposals.\n\n**Main responsibilities**\n---------------------------------\n\n### **1\\. Consultative Sales and Contract Closing**\n\n* Lead B2B sales processes with a technical focus.\n* Conduct complex on-site assessments.\n* Prepare proposals and presentations in **Excel and PowerPoint** with profitability analysis.\n* Negotiate commercial terms and close high-impact contracts.\n\n### **2\\. Strategic Account Management**\n\n* Manage and strengthen relationships with key clients.\n* Identify **cross\\-selling** and **up\\-selling** opportunities.\n* Ensure customer retention and satisfaction.\n\n### **3\\. Operational Coordination**\n\n* Lead the relationship between the sales and Operations departments.\n* Supervise the correct execution of sold services.\n* Ensure alignment between customer needs and operational capabilities.\n\n### **4\\. 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Mixed and evening shift at Toreo.","content":"**KONECTA MEXICO**\n\n### **TOREO SITE (DIAMANTE)**\n\n### **OPENING: BANKING AGENT (CHAT AND CALL)**\n\n**Do you prefer chatting over talking on the phone?** Konecta is looking for you! Join the calmest banking campaign on the planet! ✨ Here, you only write and assist customers via chat or digital channels—and yes, you get paid for it!\n\n\nBut don't worry, **if you prefer phone calls, we also have telephone vacancies available**. Details for BOTH options are below:\n\n**CAMPAIGN:** A major national bank is seeking BANKING EXECUTIVES to provide customer service.\n\n**CHAT Campaign Schedule:** \n\nAvailable shifts (choose your preferred):\n\n* 11:00 a.m. to 7:00 p.m.\n* 12:00 p.m. to 8:00 p.m.\n* 1:00 p.m. to 9:00 p.m.\n* 2:00 p.m. to 10:00 p.m.\n\n3:00 p.m. to 11:00 p.m. \\+* Transportation assistance of $1,000\n\n\n Rotating day off (perfect for grocery shopping without lines!)\n\n**TELEPHONIC Campaign Schedule:** \n\nAvailable shifts:\n\n* 11:00 a.m. to 7:00 p.m.\n* 12:00 p.m. to 8:00 p.m.\n* 1:00 p.m. to 9:00 p.m.\n* 2:00 p.m. to 10:00 p.m.\n\n3:00 p.m. to 11:00 p.m. \\+* Transportation assistance of $1,000\n\n\n Rotating day off (perfect for grocery shopping without lines!)\n\n**Position Type:** Full-time\n\n**Contract:** Indefinite\n\n**Who are we?**\n\nKonecta México is a leading company in Contact Center services and business process outsourcing (BPO), with over 19 years of presence in the country and more than 6,000 employees distributed across six operational centers, including one in Iztacalco, Mexico City.\n\n**Where are we located?**\n\n\n\\***Location: Av. Rodolfo Gaona 3\\-Piso 8, Periodista, Miguel Hidalgo, 11220 Ciudad de México, CDMX**\\* Near Parque Toreo. ✨\n\n**Job Objective:**\n\n\n What will you do?\n\n\nAssist and resolve customer inquiries, questions, and requests, either **by phone or chat (your choice)**\n\n**Requirements**\n\n* **Education:**\n\n\nCompleted high school (certificate required)\n\n\nBachelor's degree (incomplete, ongoing, or completed)\n\n* **Banking Experience:** Previous work in a call center (banking campaign), regardless of whether it was collections, customer service, retention, or ATC. Any banking campaign experience applies, including digital banks or financial institutions. (At least 6 months) (Recent, from 2022 onwards)\n\nRecommended experience: One year in a banking campaign\n\n* **Experience in ATC via CHAT** (At least 6 months of experience in chat-based customer service)\n* **Experience in ATC via phone call** (Call center; at least 6 months)\n\nRecommended experience: One year in ATC (phone or chat)\n\n* **Age:** From 19 to 42 years old.\n* **Skills:** Excellent attitude, good spelling, and typing skills or the ability to type on a keyboard without looking at the keys.\n\n**What do we offer?**\n\n* **Integrated salary of $9200**\n\n\n(Base salary is $8,365, with a potential monthly bonus of $836, totaling an integrated salary of $9201\\.50\\). Bonus depends on attendance, punctuality, and quality in customer interactions.\n\n\n* **Monthly productivity bonus** (10%)\n* **PAID Training**\n* **Statutory benefits from day one**\n* IMSS and INFONAVIT.\n* Christmas bonus (Aguinaldo).\n* Paid vacations according to law.\n* Union support for labor rights.\n* **Additional benefits:**\n* Free medical service.\n* Savings fund.\n* On-site cafeteria and coffee shop.\n* Grocery vouchers.\n* Discount card at department stores.\n\n**Why work with us?**\n\n\nAt Konecta México, we offer a dynamic and professional work environment, **with growth and development opportunities; we have a specialized department that creates career plans for every employee willing to take trainings and develop new competencies, enabling them to compete for a better position within 6 months at the company.**\n\nWe are committed to our employees' well-being and promote an organizational culture based on respect, inclusion, and service excellence.\n\n**How to apply?**\n\n\nIf you meet the requirements and are interested in joining our team, please **send your updated CV through this channel or message Lic. Patricia Vidaños at the number: 12\\-00\\-70\\-84, indicating your interest in the banking campaign and mentioning your recent experience in a banking campaign.**\n\n**If you do not meet the requirements** but are interested in joining our team, please send a message to **Lic. Patricia Vidaños at the number: 55\\-12\\-00\\-70\\-84,** who will offer you various options based on your profile.\n\n**How does it work?**\n\n**One of our recruiters will review your CV and contact you** to offer you a vacancy. To complete your profile, an interview will be conducted; you only need to confirm your attendance.\n\n**Konecta México** is an equal opportunity and inclusive employer. We do not discriminate based on gender, age, religion, disability, or any other condition. 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