*This vacancy comes from the Talenteca.com job board* ### **Vacancy for the company AUDIT MANAGEMENT GROUP in Reforma - Cuauhtémoc, Mexico City** We are seeking a QUALITY ANALYST for our collections portfolios. \*What do you need?:\* \*Minimum 6 months of experience in quality assurance within call center campaigns: COLLECTIONS, BROKER, OR SALES\* * Analytical person, flexible to change, active listener, and proactive * Proficiency in Excel (basic-intermediate) * Report creation * Knowledge of different monitoring types * Experience with KPIs and calibrations * Familiarity with quality scorecards * Education level: Minimum partial or completed high school **\*What benefits do we offer?\*** * Monthly base salary * + Statutory benefits * Bonuses * + Biweekly income * Constant training * Job stability and growth opportunities * Team activities and incentives * Flexible working hours * Medical area * Dining space * Lactation room **We are located near Insurgentes metro station or MB Ahuehuetes, Cuauhtémoc, CDMX** Join the best team, start your application process by applying through this platform or sending a WhatsApp message \*indicating the position and attaching your updated CV. IMMEDIATE HIRING! **Desired education level:** High School **Desired experience level:** Entry Level **Departmental function:** Human Resources **Industry:** Call Centers / Telemarketing **Skills:** * collections * ACTIVE LISTENING * MONITORING *This vacancy comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=68cad582770000550016a85c\&source\=indeed*