*This job posting originates from the Talenteca.com job board* ### **Job opening at IT People Talent in Huixquilucan, State of Mexico** **About Us** * We are a company with over 10 years in the IT market; we are committed to delivering professional and fair service, ensuring our clients can trust us and focus on what they do best: their business. **Role Overview**: You will be responsible for implementing, administering, supporting, and evolving Palo Alto Networks-based security platforms, ensuring protection, continuity, and availability of the organization’s critical infrastructure. **The Challenge** We invite you to join our team as a SOC Support Engineer specialized in Palo Alto, working across our offices in Toluca/Lerma and remotely. With us, you’ll receive: * Specialized training in networking and security solutions from vendors such as CrowdStrike, Palo Alto, Blue Coat, and NetScout. * A highly positive work environment and strong work-life balance. * Genuine opportunities for professional growth. **What We Offer** * **Salary**: MXN 35,000 net (100% gross, paid directly) * **Work Hours**: Monday to Friday, 9:00 a.m. to 6:00 p.m. * **Work Model**: Hybrid (Lerma/Toluca office and remote work) **What We’re Looking For** * 4–5 years of experience as: Network Engineer, Network Consultant, Network Analyst, Security Analyst, Network & Security Consultant, SOC Engineer, or SOC Consultant. * Availability to support clients and incidents, with a service-oriented mindset. Remote and on-site technical support experience at Level 1 and Level 2 in networking and security. * 3–4 years of experience administering, configuring, optimizing, and maintaining Palo Alto Networks NGFWs. * 1 year of experience monitoring NGFWs and SASE using Strata Cloud Manager and Panorama. * Level 2 / Level 3 technical support and advanced troubleshooting of security infrastructure. * 1–2 years of experience installing, implementing, migrating, administering, and configuring security platforms (firewalls, VPNs, endpoints, EDR, XDR, antispam, WAF, SASE, etc.) — including Juniper, Palo Alto, Fortinet, Check Point, etc. — and configuring Site-to-Site and Client-to-Site VPNs. * General knowledge of cybersecurity frameworks and standards (e.g., ISO 27001, NIST, CIS Controls). * Proficiency with network sniffers such as Wireshark, Nmap, Splunk, or similar tools for traffic and packet analysis. * Basic understanding of security vulnerability investigation, root cause analysis, remediation, and ITIL-aligned support. * Familiarity with ticketing systems, incident monitoring platforms, and help desk or technical support tools such as Remedy, System Center, SolarWinds, Nagios, Tivoli, etc. * Experience managing dependencies including Active Directory, RMS, Group Policies, DNS, DHCP, data packets, etc. * Office productivity software: Microsoft Office (Word, PowerPoint, Excel) and Visio for network diagramming. **Required Education Level:** Bachelor’s degree (incomplete) **Required Experience Level:** Entry-level **Departmental Function:** Technology / Internet **Industry:** Telecommunications **Skills:** * WAF FW Palo Alto SOC NOC * Strata Perimeter Security * SD VPN Firewall Panorama * EDR XDR ISO 27001 Strata SCM * ITIL SASE Endpoint LAN VLAN *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=6930efff5800002c00d5a1b6&source=indeed*