Growing company Profile Engineer and/or Bachelor’s degree in Data Administration or Programming Minimum 2 years of recent and consecutive experience in performance dashboards, reporting, and presentation of efficiency and improvement projects with AI Time availability Excellent attitude, availability, and reliability 100% on-site (one Saturday per month on duty) Focused on having a development and growth plan Proficiency in visualization tools such as Power BI, Tableau, or similar Advanced SQL knowledge Knowledge of Contact Center platforms (Genesys, Avaya, Cisco, etc.) Advanced Excel Desirable: Python or R knowledge Tom Responsibilities: Lead the design, development, and maintenance of dashboards in **Tableau** for operational, commercial, and executive departments Coordinate with Data Architecture to integrate new data sources and define data models Ensure data quality and consistency (cleaning, validation, integrity) Perform trend analysis, agent-level, campaign-level, or service-level performance analysis We offer Monthly salary: $20,000 MXN net per month Statutory benefits Training and development Position type: Full-time Salary: $19,178.68 – $20,000.00 MXN per month Benefits: * Opportunity for indefinite-term contract Workplace: On-site employment