**SIEGFRIED RHEIN Your Talent Counts!** Be part of an organization where every individual is valued and has the opportunity to reach their full potential. We are looking for passionate, talented individuals with a strong human sense, aligned with our values: Teamwork, Integrity, and Passion, who wish to be part of a dynamic and diverse team. **ADMINISTRATIVE CUSTOMER SERVICE ANALYST** **Requirements:** * Bachelor's degree in Administration, Tourism, Marketing, Commerce, or related field. * Experience in administrative process follow-up and customer service. * Intermediate level Excel proficiency. **Responsibilities:** * Resolve inquiries from internal customers through various channels to provide clear and accurate information. * Collaborate with different corporate departments to meet customer needs. * Perform administrative tasks related to customer service, such as updating databases and managing documentation. **We Offer:** * Direct hiring, base salary, statutory benefits and additional perks. **Work Location:** * Santa Fe, Álvaro Obregón, CDMX. **Who is Siegfried Rhein?** We are "Conscience for Life," a pharmaceutical laboratory committed to health in Mexico, offering a broad portfolio of products featuring highly recognized brands known for their efficacy, high quality, and safety, which have earned the preference of the medical community, making them top-prescribed medications within their respective therapeutic categories. Our team stands out due to the diversity of perspectives and voices that enrich it. We value and respect each member of our Family for their uniqueness. Our actions are reflected in being recognized and awarded as a Super Company by Expansión and Top Companies, both in the General Ranking and in the Women Professionals category. We collaborate with IFC to continuously develop new strategies that make Siegfried Rhein a more equitable and diverse workplace. Additionally, we hold the Equidad MX certification, recognizing our culture and environment as one that safeguards equality and inclusion for the LGBTQ\+ community, evaluating policies and practices related to LGBTQ\+ inclusion and equality, earning us the Best Places to Work LGBTQ\+ seal from the HRC Foundation. Notably, we rank first in the Best Companies for Young Professionals ranking conducted by EFY. Furthermore, our commitment extends to promoting environmental and community well-being as a Socially Responsible Company. Apply with us and discover that an inclusive work environment where you can grow continuously does exist! **We are Talent Without Limits, Infinite Diversity!** Job type: Full-time Salary: $15,000.00 - $18,000.00 per month Benefits: * Major medical expense insurance * Life insurance * Grocery vouchers Work location: On-site position