Description
Job Summary:
Automotive Service Advisor responsible for serving customers, managing service orders, diagnosing maintenance needs, and promoting additional services.
Key Highlights:
1. Customer service in the automotive service area.
2. End-to-end management of service orders and vehicle tracking.
3. Promotion of additional services and preventive maintenance.
Main Responsibilities:
* Receive and assist automotive service customers.
* Open and close service orders.
* Identify maintenance or repair needs.
* Explain diagnoses, timelines, and costs to customers.
* Track vehicle status in the workshop.
* Coordinate with technicians and workshop supervisor.
* Promote additional services and preventive maintenance.
* Deliver vehicles and explain completed work.
* Administrative control and system operation.
Requirements:
* Minimum education: High school diploma (technical or related field preferred).
* Minimum 1 year of experience as a service advisor, automotive advisor, or customer service representative in the automotive industry.
* Basic knowledge of automotive mechanics.
* Computer proficiency.
* Valid driver's license (preferred).
We Offer:
* Base salary + commissions
* Statutory benefits
* Ongoing training
* Job stability
Employment Type: Full-time, Indefinite-term
Salary: $9,720.00 - $18,000.00 per month
Benefits:
* Savings fund
* Life insurance
Work Location: On-site employment