The company ECD is looking for: **Collection Manager call center.** **OBJECTIVE** Responsible for defining and implementing the collection strategy according to client requirements. Ensuring achievement of overdue portfolio recovery targets through effective management strategies, performance monitoring, and continuous training. **Education:** Bachelor's degree in Economics, Administration, or related field. **Salary**: 25,000 net monthly + commissions **Schedule:** Monday to Friday from 9:00 a.m. to 6:00 p.m. **Work location**: Tlalpan, MB Santa Úrsula, and also Azcapotzalco near MB norte 45 **Years of experience**: 3 years in similar or related positions in bank collections, credit cards **(Essential)** **RESPONSIBILITIES:** * Supervise collection activities performed by portfolio managers and prepare collection forecasts. * Review, report, and follow up on customer payment records and documentation. * Identify collection risks. * Analyze balance aging and perform collection actions. * Prepare and analyze daily collection reports. * Perform monthly closure of collections. **KNOWLEDGE** * Development of strategic plans * Budgeting * Financial planning **Tools:** Advanced Excel, PowerPoint, Power BI, predictive dialing systems. Interested candidates should apply through this channel; we will contact you via WhatsApp