Technical Support

Description

Job Summary: Provide first- and second-level technical support to users across various technologies, with a strong focus on customer service. Key Highlights: 1. First- and second-level technical support 2. Passion for customer service and support 3. Positive work environment **TECHNICAL SUPPORT (IMMEDIATE HIRING)** Work Locations: Huixquilucan Responsibilities: Deliver user support and service by providing first- and second-level technical support across the company's various technologies. Requirements: Degree in Telecommunications Engineering, Computer Systems, or Computer Science Monday to Friday schedule 8:00 AM to 6:30 PM Shift rotation required; occasional travel across Mexico for on-site support. 1–2 years of experience in first- and second-level technical support, with knowledge of CCTV, networking, access control systems, structured cabling, computer equipment, and hardware/software troubleshooting and maintenance. Passion for customer service and support. We Offer: Monthly salary: $12,500.00 Positive work environment. Employment Type: Full-time Salary: Starting from $12,500.00 per month Benefits: * Salary increases * Flexible working hours Education: * Incomplete or ongoing Higher Technical Diploma (Preferred) Experience: * Technical support: 1 year (Preferred) Work Location: On-site employment