Control Desk

Description

Position Summary: We are seeking an organized and analytical individual to join a Human Resources consulting firm, ensuring smoothness and success in recruitment processes. Key Highlights: 1. Forms part of the engine that ensures success in every recruitment process. 2. Develops skills in management, control, and analysis of HR processes. 3. Collaborates in an environment of continuous improvement and operational standardization. We are hiring! | Control Desk (Recruitment) Are you organized, analytical, and do you prefer everything to run smoothly and correctly? Join our team at a Human Resources consulting firm and become part of the engine that ensures success in every recruitment process. - Location: CDMX / Polanco - Work Mode: On-site - Salary: 13000 + statutory benefits What will you do in this role? - Management and tracking of job openings - Daily monitoring of active job openings - Follow-up with recruiters on progress - Validation of timeline compliance (KPIs / SLAs) - Identification of delays and areas for improvement - Control and updating of information - Administration of candidate databases - Real-time status updates - Validation of complete and accurate information (Tax ID certificates, CURP, NSS, etc.) - Full control of candidate flow - Candidate management - File validation - Tracking at each stage of the process - Interview coordination - Attendance confirmation and feedback collection - Onboarding (hiring) - Documentation validation - Confirmation of start dates - Internal system registration - Onboarding follow-up - Offboarding and turnover - Recording of offboardings (resignations or terminations) - Status updates - Notification to involved departments - Turnover reporting - Reporting and analysis - Preparation of reports (daily, weekly, monthly) - Monitoring of recruitment metrics - Information analysis and continuous improvement - Internal and client coordination - Constant communication with recruiters - Liaison between operations and client - Escalation of incidents - Process control - Validation of internal process compliance - Operational standardization - Ensuring service quality Requirements: - Experience in administration or control desk functions - Excellent organizational skills and attention to detail - Proficiency in Excel / Google Sheets - Tracking and control of multiple processes - Effective communication skills We offer: - Competitive salary - Statutory benefits - Professional growth opportunities - Excellent work environment. -Requirements- Minimum Education: Higher Education – Bachelor’s Degree 1 year of experience