**IT Support Technician** **Location:** CDMX Del Valle Sur **Job Type:** Full-time **Work Mode:** On-site / Field **Job Description** A growing company is seeking an **IT Support Technician** to provide technical support to internal users in person, remotely, and on-site. The position requires experience supporting **Windows, Apple, and Android** devices, as well as availability for travel and occasional after-hours support. **Responsibilities** * Provide technical support to internal users (in person, remotely, and on-site). * Configure, diagnose, and maintain **Windows, macOS, and Android** devices. * Address incidents related to IT infrastructure and connectivity. * Fabricate and maintain network and communication cables. * Manage inventory of equipment and technological devices. * Prepare quotations, purchase, and collect technical supplies. * Manage warranties and follow-up with suppliers. * Prepare reports, technical manuals, and user guides. * Occasionally address incidents outside regular working hours. **Requirements** * Technical degree in **Computer Science, Systems Engineering, Electronics, or related field**. * Minimum of **1 year of experience in technical support**. * Knowledge of: * Microsoft Office suite. * Basic networking and cabling. * Computer and mobile device hardware. * Diagnostic tools. * **Mandatory:** * Valid driver’s license. * Ability to drive a **standard automobile**. * Availability for fieldwork. **Competencies** * Customer-oriented mindset. * Effective communication. * Proactivity and organization. * Problem-solving skills. * Teamwork. * Self-management and accountability. **We Offer** * Job stability. * Professional growth. * Collaborative work environment. * Exposure to diverse technologies. Job Type: Full-time Salary: $9,200.00 - $10,000.00 per month Benefits: * Company vehicle * Option for indefinite-term contract Workplace: On-site employment