Technical Support Assistant - Temporary

Description

Job Summary: Teletón Foundation is seeking a Technical Support Assistant to provide on-site assistance, diagnose failures, and maintain computer equipment. Key Responsibilities: 1. Provides on-site technical support to users and classrooms 2. Performs preventive and corrective maintenance of equipment 3. Assists in network administration and equipment configuration Teletón Foundation invites you to join our great team as a Technical Support Assistant. If you meet the requirements, we would like you to share your information or CV with us so we can begin evaluating your competencies and contact you. Duties to be performed: • Provide on-site technical support to classrooms and users. • Assist in diagnosing and resolving hardware and software failures. • Install and configure computer equipment, printers, and peripherals. • Assist in LAN and WiFi network administration. • Perform preventive and corrective maintenance on computer equipment (cleaning, physical inspection, simple peripheral replacement). • Install and update corporate software. • Support basic installation or configuration of projectors or classroom equipment. • Track incidents in ticketing systems. • Provide support for equipment connectivity during internal events. Requirements: *6 months to 1 year of experience providing technical support. *Technical degree in Computer Science, Information Technology, or related field (degree certificate and professional license). *Windows, Linux, or macOS operating systems. *Basic networking (TCP/IP, DNS, DHCP). *Microsoft Office. *Basic knowledge of servers, virtualization, and information security. Working hours: Monday to Friday, 07:00 to 16:00 hrs We offer:  Base salary  Statutory benefits  Benefits exceeding statutory requirements We look forward to starting a process with you soon; therefore, we request that you apply through this channel or via our contact methods. **At Teletón Foundation, we are an inclusive institution; thus, within our recruitment and selection process, we DO NOT request medical certificates, pregnancy tests, or HIV tests** . -Requirements- Minimum education: Upper secondary education - Professional Education T Less than 1 year of experience Knowledge: Network administration, DHCP, Hardware, Printers, LAN, Microsoft Excel, Windows Server, Operating systems, Technical support, TCP/IP, WiFi Keywords: assistant, helper, aide, auxiliary, assistant, helper, aide, support, technical support, technologist, technician, tech, technology, technologist, technology