Transportation Analyst – Delivery Appointments

Description

**About DHL** **We are the world’s largest logistics company and market leader, creating a competitive advantage for our customers by delivering logistics solutions based on our standardized, globally integrated warehousing, transportation, and services.** **Our people are our greatest asset. We are certified as a Great Place to Work employer. At DHL, you will find a culture that embraces diversity and collaboration; empowers your strengths; and builds trust through our core values of respect and results.** **A world driven by logistics. A company driven by our people.** **Requirements:** * High school diploma or bachelor’s degree (preferred). * Experience scheduling appointments via self-service portals. * Proficiency in Excel (report generation, pivot tables, and presentations). * Proficiency in SAP, ORACLE, or JDA. * Knowledge of the geographic area (Mexican Republic). **Responsibilities:** * Ensure and process 100% of orders transmitted by the customer. * Timely tracking of orders transmitted by the customer, including those not reflected in OTM. * Accurate data entry into the OTM system. * Familiarity with appointment scheduling and self-service portals. * Scheduling appointments via self-service portals for customer-planned orders. * General knowledge of the Mexican Republic. **Working Hours:** * Monday to Friday: 9 AM to 6 PM; Saturday: 9 AM to 2 PM. **Work Location:** Cuautitlán Izcalli, Tepalcapa **We Offer:** * Monthly gross salary: $15,496 * 10% food vouchers * 13% savings fund * Year-end bonus (aguinaldo) * Vacation days * Vacation premium * Life insurance * IMSS (Mexican Social Security Institute) coverage * Direct employment contract with DHL * Biweekly payroll payments **At DHL Mexico, you’ll find an environment that challenges you to maximize your skills and professional potential. Join our team and become part of a world driven by logistics and excellence in customer service!** Employment Type: Full-time, Indefinite-term contract Salary: $15,496.00 per month Benefits: * Savings fund * Life insurance * Cafeteria service * Discounted cafeteria service * Company-provided mobile phone * Complimentary uniforms * Food vouchers Application Question(s): * What was your most recent monthly salary? * How long does your commute take from home to the work location? * Are you experienced with OTM or TMS systems? * Do you have experience scheduling appointments via customer portals? * Do you have experience interacting with customers? * What is your level of Excel proficiency? Would you have any objection to taking an Excel assessment? Education: * Completed high school diploma (Mandatory) Workplace: On-site employment