Bilingual Night Shift Agent

Description

Job Summary: Bilingual customer service agent providing technical support to users in Asia and Europe for large-format printing equipment. Key Highlights: 1. Experience in telephone customer service and technical support 2. Operation of large-format printing equipment 3. Night shift work for global coverage A leading technology company is seeking: **BILINGUAL AGENT (*****NIGHT SHIFT)*** **(((ADVANCED ENGLISH)))** **Requirements:** * Minimum education: Completed high school diploma * At least 1 year of experience in telephone customer service * Languages: Advanced English required * Experience: Prior work in a call center **covering night shifts.** * It is essential that the candidate has **recently worked night shifts.** **Responsibilities:** Providing customer service by receiving calls from Asia and Europe, tracking and creating support tickets, and delivering technical services for the market-leading company’s large-format printing equipment. **Work Schedule:** 6:00 PM to 6:00 AM and 7:00 PM to 7:00 AM **Saturdays and/or Sundays may involve day or night shifts (approximately once per month)** **Schedules** * *1st week: 4 working days × 3 days off* * *2nd week: 3 working days × 4 days off* * *3rd week: 2 working days × 5 days off* * Availability for flexible scheduling is mandatory. Weekend work—either day or night shifts—may be required based on supervisory scheduling.* * *4th week: Cycle restarts* **We Offer:** * Statutory benefits * Gross monthly salary: **$15,000 MXN** * Work location: **ON-SITE** at Dr. Vértiz, Benito Juárez Borough, CDMX If you are interested in this position, please apply and we will contact you. Salary: $15,000.00 MXN per month Workplace: On-site employment