On-site Network Installation and Support Technician

Description

Job Summary: IT People Talent is seeking a Network Installation and Support Technician with experience in network installation, support, and monitoring for various projects. Key Highlights: 1. Access to certifications and courses from leading brands 2. Excellent work environment and long-term professional development 3. Operational freedom to balance professional and personal life **IT People Talent is seeking an On-site Network Installation and Support Technician in Azcapotzalco, Mexico City** ------------------------------------------------------------------------------------------------------ **About Us** * A solutions integrator specializing in networking and security — a distinctive, unique, and above all innovative company — and a partner of Cisco, Google Telcos, Ruckus, SonicWall, and Fortinet. We seek field or on-site support engineers with experience in network installation, support, and monitoring to serve various projects or clients. **About Our Value Proposition** * Access to certifications and courses from brands such as Cisco, Fortinet, Aruba, etc. * Excellent work environment, with real medium- and long-term development opportunities. * Operational freedom to manage your time and achieve a professional–personal balance. **Our Offer** * **Compensation:** MXN 15,700 net \+ MXN 1,500 monthly bonus under direct contract, plus statutory benefits. * **Schedule:** Monday to Friday, 8:00 AM to 5:00 PM, and Saturday mornings when required. * **Work Area:** Mexico City (CDMX) and the Metropolitan Zone. **What We’re Looking For** * Minimum 2 years’ experience as: field engineer, on-site support technician, installation engineer, field support technician, antenna installer, cabling technician, telecommunications analyst, or telco engineer. * Technical degree (TSU) or incomplete/completed engineering degree (preferred). * Minimum 1 year’s experience installing, implementing, and configuring network equipment including switches, access points (APs), customer premises equipment (CPE — modems, Wi-Fi routers, 4G/5G receiving antennas, VoIP devices), optical network terminals (ONTs — fiber optics, GPON), and structured cabling, from brands such as Aruba, Ruckus, Fortinet, Ubiquiti, MikroTik, TP-Link, etc. * Minimum 1 year’s on-site support and troubleshooting experience for Wi-Fi networks: physical layer (MDF nodes and IDF distribution points), cable verification, power supply, hardware (power status of access devices, hubs, repeaters), and Wi-Fi connectivity protocols (latency, jitter, packet loss, and signal strength (RSSI) testing via SNMP, WMI using Zabbix, PRTG, SolarWinds, Nagios, etc. * Knowledge of Level 1 physical or network issue resolution to ensure proper operation; basic preventive and corrective maintenance of network infrastructure. * Minimum 1 year’s experience using ticketing tools for incident reporting and report generation (installations, evidence photos, logs, action documentation (Alice)), and updating basic as-built documentation. * Management, recording, and consumption of materials, shortages, and returns. * Certification or training in Working at Heights (DC3\), highly desirable; valid driver’s license. **Desired Education Level:** Higher education — incomplete **Desired Experience Level:** Entry-level **Departmental Function:** Technology / Internet **Industry:** Telecommunications **Skills:** * Wi-Fi height assessments prior to CPE/ONT installation * Wireless, cabling, and networking * Routers, switches, APs, MDF, IDF * Controller installation * SNMP testing and monitoring *This vacancy originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69c57fca3500003100082ccf\&source\=indeed*