Service Engineer

Description

Job Title: **Service Engineer** Job Objective: **Provide technical assistance and maintenance for the company's medical and computer equipment.** Required Education: **Bachelor's Degree or Candidate** Required Profession: **Electronic / Biomedical Instrumentation Engineering / Computer Systems Engineering or Technologies / Mechanical Engineering** Suggested Experience: **\+3 years** Suggested Experience: **Maintenance or Computer Programming desirable: Electronics** Computer Skills: **Microsoft Office Suite** Required Skills: **Proficiency in Electronic Tools; Desirable: Computer Programming Software and/or RIS/PACS Databases** Workplace: H.G. DR. JOSÉ MARÍA RODRÍGUEZ\-GENERAL HOSPITAL TULTITLAN SAN PABLO DE LAS SALINAS Working Days: **Monday to Saturday** Days Off: **Sunday** Travel Availability: **Yes** Relocation: **Desirable** Shift: **Day Shift** Schedule: **Monday to Friday, 7:00 AM to 4:00 PM; Saturdays, 7:00 AM to 2:00 PM** **Main Responsibilities** * Install and commission medical and computer equipment, including Brains’ computer systems, at locations designated under Brains’ customer service contracts. * Perform first-level corrective and preventive maintenance on Brains’ medical and computer equipment, as required, at customer sites, adhering to best practices within the scope of their expertise. * Provide technical and operational training and support to Brains’ customers regarding the proper use and handling of medical and computer equipment, per manufacturer specifications. * Install, configure, train users on, and maintain software systems and applications contracted by Brains’ customers, within the scope of their expertise. * Monitor and report on the integrity and/or functionality of medical and computer equipment at workplaces designated by Brains within their assigned zone or region. * Conduct routine inspection, operation, and maintenance procedures for medical equipment, computer equipment, and software applications within their area of expertise. * Attend the worksite and/or healthcare facility in the city where Brains maintains a commercial relationship with the customer to perform competent technical activities. * Diagnose, request, track, install, and monitor spare parts, accessories, or software updates resulting from corrective maintenance activities. * Prepare service orders, consumption reports, logbooks, procedure sheets, reports, or any other administrative or technical documentation related to performed work, to provide evidence of productivity and billing. * Collect, transport, install, manage, and assign accessories, consumables, spare parts, or administrative documentation assigned to them. * Compile, review, and submit all documentation required for the monthly billing of Brains’ customers to the relevant authorities. * Apply all professional knowledge and best practices within their field of expertise. * Safeguard assigned tools or financial resources with strict responsibility and care while performing job duties. * Support inventory processes at the warehouse to identify medical equipment, computer equipment, tools, components, accessories, and spare parts. * Actively support and participate in public tenders involving the company, contributing indicated technical and professional expertise, as well as drafting and referencing necessary technical and administrative documents. * Apply and monitor applicable national and international regulations governing the use and handling of medical equipment, computer equipment, and software within their area of expertise. * Support the management and delivery of information, reports, or documentation requested by colleagues from Brains’ Administration, Commercial, Legal, and Operations departments. *At Brains Global Health Tech, we are committed to labor equality and non-discrimination, in accordance with* ***NOM\-025\-STPS\-2015****. All our recruitment and selection processes are based exclusively on competencies, experience, and skills—without distinction due to ethnic or national origin, gender, age, disability, social condition, health status, religion, opinions, sexual orientation, marital status, or any other condition that may lead to discrimination.* Position Type: Full-time, Probationary Period Salary: $14,000\.00 per month Benefits: * Major medical expense insurance * Dental insurance * Cafeteria service * Complimentary uniforms Application Question(s): * Do you have knowledge of computer equipment, database management, and server virtualization? * Do you have knowledge of computer networking and structured cabling? Work Location: On-site employment