**PROMOLOGISTICS**, **A COMPANY FOCUSED ON PROVIDING COMPREHENSIVE AND VALUE-ADDED SOLUTIONS, IS SEEKING AN "OPERATIONAL SUPERVISOR"** **Work Location: Agaves Tultitlán (WORLD PARK)** **Fixed Shift** **Monday to Friday, 8:00 AM to 6:00 PM (availability for Saturdays required)** **JOB OBJECTIVE:** **Supervise operational processes and workflows, monitor quality and productivity, ensure proper team management, optimize resources to improve efficiency, guarantee compliance with established procedures, standards, guidelines, and safety regulations, as well as adherence to agreed service levels with clients.** **KEY RESPONSIBILITIES:** \- Verify incoming volume against assigned resources. \- Ensure adherence to established unloading and receiving timeframes specified in the receiving procedure. \- Supervise that product delivery to warehouse complies strictly with the established process. \- Confirm no CONALES / COINTS are delayed by more than 24 hours. \- Coordinate with the Receiving Team Leader on action plans for high-volume arrivals. \- Supervise timely and accurate reporting of incidents. \- Accurately record order picking location data. \- Assign orders via shipping methods (e.g., Estafeta, 99 Min, LTL, In-warehouse pickup, AM/PM, DHL, etc.). \- Ensure order picking is completed on time, with correct quality and quantity. \- Inventory control. \- Control and tracking of Next-Day orders. \- Ensure all products are received using scanners or iPads integrated into the system. \- Print invoices (where applicable). \- Visually inspect all products received from the packaging area to verify their condition. \- If the order picking area delivers incomplete batches, reject those UPCs and route them to the pick list shortage queue. \- Distribute orders. \- If damaged products are detected on packaging lines, immediately report to the Account Leader and reject the UPC; under no circumstances should damaged products be shipped. **REQUIRED COMPETENCIES** Results-oriented mindset Problem analysis and decision-making skills Communication skills Customer focus Teamwork Proactivity **REQUIREMENTS** Minimum 2 years of experience Knowledge of logistics operations Supply chain management Quality management and inventory control End-to-end product lifecycle management: receiving, order picking, packaging, and shipping Proficiency in Excel ERP system knowledge Microsoft 365 **WHAT WE OFFER** **$9,000 – $9,900 monthly (net)** **\- Weekly payments (Banco Santander)** **STATUTORY BENEFITS:** **\- Social security insurance** **\- Year-end bonus (Aguinaldo)** **\- Sunday premium pay** **\- Vacation bonus (25%)** **\- 12 vacation days** **\- Overtime pay** **\- Permanent contract offered after 3 months** **\- Membership and discounts at various establishments** **\- Contact: 55 5435 4686 Antonio Gonzalez** Job Type: Full-time Salary: $9,234.69 – $9,900.00 per month Benefits: * Savings fund * Employee discount program * Gym membership discount * Exclusive discounts and preferential pricing * Permanent employment contract option * Employee referral program * On-site cafeteria service Work Location: On-site