CALL CENTER SUPERVISOR, CD NEZA

Description

Join **CONSORCIO JURIDICO.** We are professionals specializing in managing delinquent portfolios for nationally recognized financial institutions. We are seeking a **SUPERVISOR FOR TELEPHONE EXECUTIVE TEAMS**. If you are motivated to exceed targets, develop talent, and optimize processes, this is the right place for you. Your responsibilities: * Team management: Monitoring and evaluating group and individual performance, as well as providing constructive coaching to improve team skills and results. * Strategy and execution: Implementing strategies and techniques to enhance collections management and agreement achievement, ensuring attainment of monthly goals and objectives. * Problem resolution: Handling and resolving operational issues and telephone customer service problems. Requirements: * Prior experience supervising executive teams (1 year) * Proficiency in Excel * Experience in collections * Completed high school education We offer: * Base salary of $9,000 + commissions (earnings exceed $12,000) * Career development opportunities Position type: Full-time Salary: $9,000.00 – $12,000.00 per month Work location: On-site employment