**ABOUT US** At **Flabelus**, we don't just design shoes: we tell stories. Inspired by literary characters, our mission is to create a universe where **fashion, creativity, and sustainability** intertwine. Each pair of Flabelus is born with a purpose: to dress with elegance, comfort, and awareness, adding magic and color to the everyday lives of those who choose us. We are looking for someone who will be the **visible face of our brand**, representing our values and sharing our passion for soulful design. **YOUR MISSION AS STORE MANAGER** You will be the strategic driver of our store, with the mission to maximize sales, deliver a memorable customer experience, and lead with empathy and determination. We want someone resourceful, charismatic, and business-minded, who inspires their team and resonates with the Flabelus universe. **YOUR RESPONSIBILITIES** **Sales \& Customer Experience** * Design and implement sales strategies aligned with monthly goals. * Build customer loyalty through personalized, warm, and memorable service. * Monitor and analyze KPIs: daily revenue, average ticket, conversion rate, etc. **Team Leadership** * Coordinate, motivate, and train the team to achieve objectives. * Foster a positive, collaborative work environment aligned with our values. **Operational Management** * Handle exchanges and returns on Shopify and track online orders. * Properly document and manage defects, gifting actions, and incidents. * Ensure compliance with internal processes and store visual standards. **Strategy and Collaboration** * Collaborate with the communications team to launch local campaigns. * Provide ideas and feedback to improve processes and strengthen the brand. **WHO WE ARE LOOKING FOR?** * Minimum 3 years of experience as Store Manager or Assistant Manager in fashion/premium brands. * Sensitivity for fashion, knowledge of trends, and attention to detail. * Excellent sales, leadership, and communication skills. * Resourceful, organized, proactive, and results-oriented. * Good level of English (intermediate or higher). * Familiarity with digital tools (Shopify, Google Drive...). * **Plus:** Previous experience in luxury brands **WHAT MAKES YOU A “FLABELUS PERSON”** * Positive attitude and problem-solving spirit * Sensitivity towards art, fashion, and literature * Commitment to sustainability and conscious consumption * Leadership with empathy and respect * Clear and honest communication * Passion for challenges and exceeding expectations **WHAT WE OFFER?** * Be part of a creative, inspiring, and purpose-driven team. * A work environment full of magic, color, and good vibes. * Opportunity to grow within an internationally expanding brand. * Exclusive discounts and benefits. * Continuous training and professional development. Job type: Full-time Benefits: * Salary increases * Option for permanent contract * Additional vacation days or paid leave * Grocery vouchers * Restaurant vouchers Work location: On-site