TECHNICAL SUPPORT OPERATIVE

Description

Position Summary: Technical Support Operative responsible for administering, developing, and maintaining information and communication technologies to contribute to the company's objectives. Key Responsibilities: 1. Technical support and problem resolution across various IT domains 2. Maintenance of computer equipment, printers, servers, and internet network 3. Management of software licenses, passwords, and digital information security RECURSOS E INGENIERÍA SUSTENTABLE S.A DE C.V POSITION PROFILE AND DESCRIPTION: TECHNICAL SUPPORT OPERATIVE EDUCATION: Minimum bachelor's degree in Computer Systems Engineering, Information Technology, Computer Science, or related field. WILLINGNESS TO TRAVEL: YES POSITION OBJECTIVE: To administer, develop, maintain, and manage information and communication technologies, as well as implement such technologies to support the company's objectives and requirements. EXPERIENCE: · Similar positions with comprehensive technical support knowledge. · Degree in Information Technology, Computer Science, or equivalent discipline. · Experience providing technical assistance and resolving problems across various IT domains. SKILLS AND RESPONSIBILITIES: · Solid understanding of computer systems, mobile devices, and other technical products. · Teamwork. · Maintenance of printers, computers, servers, and telephony equipment. · Maintenance and optimization of the company's internet network infrastructure. · Server updates. · Control and renewal of Office and antivirus licenses. · Password and license management for platforms (e.g., CONTPAQi, antivirus, Office, etc.). · IP support on the server and configuration on other computers. · Protection of digital information against cyberattacks. · Monitoring and management of surveillance cameras. WORK HOURS: 8:30 AM – 6:00 PM (flexible) Employment Type: Full-time Work Location: On-site