MacStore Midtown Technical Support

Description

Job Summary: We are seeking a Computer and Telephony Equipment Repair Technician with a passion for customer service for MacStore Midtown, providing first- and second-level support to Apple users. Key Highlights: 1. Necessary technical training for your position and lifelong experience. 2. Apple Certified Macintosh Technician certification. 3. Professional stability and development. MacStore is the leading Apple product and service distributor in Latin America. (APR Apple Premium Reseller). Join the best team and make a difference in your professional life. At MacStore, you will receive the technical training required for your position and the experience that will serve you for life. We Are Looking For: Computer and Telephony Equipment Repair Technician for the MACSTORE MIDTOWN branch. Profile: Completed high school / technical vocational program. Minimum 1 year of experience in computer and telephony repair. Passion for customer care and service. Residence near the work location. Responsibilities: Provide first- and second-level support to Apple users. Personalized assistance and issue resolution. Tracking of completed services. Promotion and placement of additional services. Meeting performance metrics and indicators. We Offer: Base monthly salary of $9,900.00 gross. Apple Certified Macintosh Technician certification. Benefits and perks exceeding legal requirements. Monthly food voucher. Profit-sharing (approximately 3 months). Salary increase at the fourth month. Life insurance. Savings fund. Punctuality bonus. Commissions ranging from 9% to 20% of the total amount for services performed. Bonus for achieving performance indicators. 100% IMSS contributions. Direct, indefinite-term employment. Professional stability and development. Rotating schedule Monday through Sunday, with one weekday off: 11:00 AM–8:00 PM and 12:00 PM–9:00 PM. If you are interested and meet the profile, apply via this channel and we will contact you shortly. -Requirements- Minimum education: Upper secondary education – General High School Years of experience Knowledge: Customer service Keywords: support, apoyo, soporte, tecnologo, tecnico, tech, technician, technology, tecnologia, technologist