Grupo Herdez's Cedis in the **Zumpango** area is looking for a **Customer Delivery Logistics Coordinator** With full confidence, Grupo Herdez is the iconic brand of Mexican cuisine dedicated to bringing flavor, tradition, and quality into homes. Our company is built on fundamental values that foster trust and both personal and professional growth for our collaborators. These values include **Teamwork**, **Passion for Results**, and **Ethical Performance**. We are always **Customer-Oriented**, and this orientation, combined with each team member's determination to evolve, drives us forward. **Want to learn more and become part of a great organization? Keep reading!** **Main Responsibilities:** * **Coordinate delivery logistics** with various involved departments. * **Supervise transportation operations** to ensure an uninterrupted workflow. * **Ensure proper customer service**, explaining delivery procedures or protocols (especially for **self-service accounts**). * **Review and follow up on related documentation**, such as invoices, warranties, contracts, and permits. * **Optimize delivery routes and times** to improve efficiency and reduce costs. * **Resolve incidents or delays** that may arise during the delivery process. * Prepare delivery reports and customer satisfaction reports. **What you need to succeed:** * Gender: **Indistinct** * Age: **Adult** * Education: Bachelor’s or Engineering degree **related to the position (Certified)** * **Experience:** Minimum of **2 years** in similar roles within the transportation, logistics, or customer service industry * **Technical skills:** Proficiency in Office suite (especially intermediate/advanced Excel) and logistics management systems. * **Soft skills:** Excellent communication, coordination, customer service, analytical abilities, and problem-solving under pressure **We Offer:** * **Salary: $24,498** * Payment every **two weeks**. * Direct hiring. * Statutory benefits. * **Additional benefits:** * **Production bonus**. * Grocery voucher. * Savings fund. * Growth opportunities within the company. * Recreational events such as: Family Day, Children's Day, Year-End Party, Food baskets, Grupo Herdez gift, Product sales at preferential prices. **Working conditions:** * Preferably live within 40 minutes of the work area. Apply only through this At Grupo Herdez, we have a transparent and inclusive recruitment and selection process. Visit our official pages to learn about our brands and job openings! Job type: Full-time Salary: $24,497.00 \- $24,498.00 per month Benefits: * Savings fund * Life insurance * Free uniforms Work location: On-site employment