**Experience what it's like to be Provident, where you are at the center. We invite you to join our team as:** **Field Supervisor for Individual Loan Collections and Disbursements** **Base: Zapolan de Juarez, Villa de Tezontepec and surrounding areas** **Challenges you will face in this role:** * Recruit, hire, lead, motivate, and develop a team of commission-based Agents within your business unit. * Ensure **quality growth** that maximizes long-term potential and sustainable performance through your team, guaranteeing constant customer base growth, achieving required levels of customer satisfaction and retention, and meeting quality sales targets. * Act as a business partner to the commission-based Agent teams, engaging them to boost their business performance while ensuring compliance with established procedures and policies. * Be responsible for commercial performance, recruitment and selection, and training for the Agent team. * Be accountable for achieving the Sales and Collections objectives set in the budget. * Supervise and work in the field more than 80-90% of the time. **If you are someone who has:** * Experience equivalent to a similar position * Resource/task/time management skills * Team leadership and teamwork abilities * Application of sales and recovery techniques * Knowledge of the area to be worked * Availability of schedule and willingness to travel * Knowledge of performance coaching techniques that can be used to improve individual and team performance * Demonstrate collaboration, business orientation, and problem-solving, organizational, planning, leadership, effective communication, and analytical skills * **Experience and enthusiasm for fieldwork (recruitment, promotion, sales, and collections)** * A personal purpose aligned with respect, responsibility, transparency, and building a better world through financial inclusion **Experience what it's like to be Provident:** We aim for our teams' compensation to be competitive within our industry, providing economic well-being, security, and welfare for them and their families through a comprehensive value proposition via benefits and perks tailored to the level of responsibility our employees hold in each position at Provident. * Competitive salary + excellent commission structure * Grocery vouchers * Savings fund * Enhanced vacation days + vacation bonus * Health insurance and dental and vision coverage * Life insurance * Development opportunities through continuous learning programs **Interested in this challenge? Apply here and we will contact you.** **We build a better world through financial inclusion** At Provident Mexico, all recruitment and selection processes are based on the values of inclusion and non-discrimination, showing absolute respect for health conditions, gender, race, age, orientation, sexual preference and identity, marital status, religion, nationality, and disability, as well as any other difference that could be considered discriminatory