**Experience what it means to be Provident, where you are at the center. We invite you to join our team as:** **Field Supervisor for Individual Credit Collection and Disbursement** **Location: Ixmiquilpan, Hgo.** **Challenges you will face in this role:** * Recruit, hire, lead, motivate, and develop a team of commission-based Agents within the business unit under your responsibility. * Ensure **quality growth** that maximizes long-term potential and sustainable performance through your team, guaranteeing constant customer base growth, achieving required levels of customer satisfaction and retention, and meeting quality sales targets. * Act as a business partner to teams of commission Agents, engaging them to drive their business performance while ensuring compliance with established procedures and policies. * Be responsible for commercial performance, recruitment and selection, and training for the Agent team. * Be accountable for achieving the Sales and Collections objectives set in the budget. * Supervise and work in the field more than 80\-90% of your time. **If you are a person who has:** * Experience equivalent to a similar position * Resource / task / time management skills * Team leadership and teamwork abilities * Application of sales and recovery techniques * Knowledge of the area to be worked * Availability of schedule and willingness to travel * Knowledge of performance coaching techniques that can be used to improve individual and team performance * Demonstrate being collaborative, business-oriented, and possess problem-solving, organizational, planning, leadership, effective communication, and analytical skills * **Experience and enthusiasm for fieldwork (recruitment, promotion, sales, and collections)** * A personal purpose aligned with respect, responsibility, transparency, and building a better world through financial inclusion **Experience what it means to be Provident:** We aim for our teams' compensation to be competitive within our industry, providing economic well-being, security, and welfare for them and their families through a comprehensive value proposition via benefits and perks tailored to the level of responsibility our employees hold in each position at Provident. * Competitive salary \+ excellent commission scheme * Grocery vouchers * Savings fund * Enhanced vacation entitlement \+ vacation bonus * Health insurance and dental & vision coverage * Life insurance * Development opportunities through continuous learning programs **Interested in this challenge? Apply here and we will contact you.** **We build a better world through financial inclusion** At Provident México, all recruitment and selection processes are based on the values of inclusion and non-discrimination, showing absolute respect for health conditions, gender, race, age, orientation, sexual preference and identity, marital status, religion, nationality, disability, and any other difference that could be considered discriminatory.