Description
Position Summary:
We are seeking a proactive and analytical leader with experience in F&B management to supervise staff, coordinate operations, and ensure quality and service excellence in an international cuisine restaurant and Neapolitan pizzeria.
Key Highlights:
1. Leadership in restaurant staff management and supervision.
2. Operational administration and customer service in F&B.
3. Positive impact on well-being through responsible practices.
We are an international cuisine restaurant and Neapolitan pizzeria located in Zona Plateada, committed to generating a positive impact on the well-being of our guests, team members, and community through high-quality, balanced, and responsible practices and food.
If you share our values and interests, we welcome you to join our team!
**What We Are Looking For:**
* Proactive and energetic personality with a strong sense of urgency
* Analytical mindset and appreciation for following processes and procedures
* Leadership ability to manage, train, and supervise team members
* Minimum 3 years of verifiable managerial and/or supervisory experience in the F&B industry, including resource management and customer service (guests, suppliers, etc.)
* Results-oriented and goal-driven work approach
* Flexible availability to rotate shifts
* Bachelor’s degree in Business Administration, Gastronomy, Tourism, or related field
**Key Responsibilities:**
* Supervision and coordination of staff under direct responsibility regarding service, productivity, cleanliness, order, proper equipment operation, service delivery, etc.
* Leading daily team meetings and follow-up (goals, daily production, continuous improvement areas, special events)
* Monitoring and auditing of procedures and/or recipes
* Reviewing, taking, and auditing inventories, as well as supervising proper equipment functionality and storage
* Managing and requisitioning supplies while maintaining cost percentage balance
* Preparing operational and administrative reports (incidents, results, purchases, sales, costs, service, etc.)
* Resolving conflicts and issues; effective communication
* General support in service delivery and guest interaction
* Cash handling, cash register control, and invoicing
Employment Type: Full-time
Salary: $14,000.00 - $18,000.00 per month
Benefits:
* Option for an indefinite-term employment contract
Application Question(s):
* Do you reside in Pachuca, Hgo., and are you available to rotate shifts and work until 12:30 AM?
Education:
* Completed Bachelor’s Degree (Preferred)
Experience:
* F&B Branch Supervisor: 2 years (Preferred)
* Staff Training and Supervision: 3 years (Preferred)
* Guest Service and Hospitality: 2 years (Preferred)
* Kitchen Operations (food preparation, ingredient storage): 1 year (Preferred)
Work Location: On-site employment