Description
Job Summary:
Coordinate and manage cargo transits, review documentation, track shipments, provide customer service, and coordinate with other departments.
Key Responsibilities:
1. Coordination and management of cargo transits and transfers.
2. Tracking of shipments, contracts, and customer requirements.
3. Customer service and timely support.
**Términal Logistics is seeking an Account Executive**
**Main Responsibilities:**
* Coordinate and manage cargo transits and transfers.
* Review and validate documentation related to shipments and operations.
* Track shipments, contracts, and customer requirements.
* Enter and update information in WMS systems.
* Manage billing processes and operational reporting controls.
* Prepare monthly reports and monitor KPIs.
* Request shipment traceability and monitor real-time cargo status.
* Provide timely customer service and support.
* Coordinate activities with various operational and security departments.
**Requirements:**
* Prior experience in logistics, transportation, international trade, or customer service.
* Proficiency in handling operational documentation and administrative tracking.
* Knowledge of WMS systems (preferred).
* Strong organizational, tracking, and teamwork skills.
* Excellent communication and customer service skills.
**Competencies:**
* Sense of urgency.
* Results-oriented mindset.
* Organization and attention to detail.
* Proactivity and collaborative work ethic.
***We Offer:***
Monthly gross salary of $18,000.
Statutory and above-statutory benefits:
40% vacation bonus
30 days’ year-end bonus
13% savings fund contribution
10% food vouchers
Meal support
Life insurance