Technical Support Engineer

Description

Job Summary: Ensure the proper functioning of the technological infrastructure by providing comprehensive support to users, equipment, networks, and systems. Key Highlights: 1. Comprehensive technological infrastructure support 2. Preventive and corrective equipment maintenance 3. User support and incident resolution MANUFACTURING COMPANY WITH A STRONG PRESENCE IN THE REGION IS SEEKING: ***TECHNICAL SUPPORT AND SYSTEMS ENGINEER*** **Job Objective:** Ensure the proper functioning of the company’s technological infrastructure by providing comprehensive support to users, equipment, networks, and systems. **Requirements:** * Bachelor's degree or Engineering degree in Systems, Computer Science, or related field. * Minimum 2 years of experience in comprehensive technical support. * Knowledge of networks, basic servers, backups, and security. * Autonomous, organized, and solution-oriented profile. * Strong analytical and problem-solving skills. **Main Responsibilities:** · Perform preventive and corrective maintenance on computers and printers. · Knowledge of ticketing systems, networks, and backups. · Provide user support via ticketing tools. · Resolve hardware and software incidents on desktop equipment. · Install applications, system images, and Windows operating systems. · Perform data backups. · Knowledge of VPN networks. **We Offer:** * Salary DEPENDENT ON EXPERIENCE * Statutory and above-statutory benefits * Job stability * Subsidized cafeteria service * Work location: ATITALAQUIA, HIDALGO **CV SUBMISSION IS MANDATORY.** Employment Type: Full-time, Indefinite-term contract Salary: Starting from $15,000.00 per month Benefits: * Transportation allowance or service * Savings fund * Cafeteria service * Grocery vouchers Workplace: On-site employment