Due to service expansion, Santa María Group is seeking operators for our Call Center department. Do you want to join the leading company in the clinical sector? Do you have a vocation for attending and guiding our patients? Then this opportunity is for you! **If you meet the following requirements:** * You are a chemical or clinical laboratory technician, or have a background related to the clinical field. * You are available to rotate between morning and afternoon shifts monthly. * You can work from Monday to Sunday, with one weekday off. * You have at least one year of experience in customer service. * You possess computer skills, including proficiency with PC, Microsoft Office, and Google Workspace. * You are articulate and communicative. Apply now through this channel! **Your responsibilities will include:** * Handling various communication channels we offer (phone calls, WhatsApp messages, and emails). * Resolving inquiries and doubts from individuals who require assistance. * Maintaining direct communication with our different branches. * Providing quotations, giving preparation instructions for lab tests, and scheduling appointments. **We offer:** * Base salary. * Statutory benefits (IMSS, INFONAVIT, FONACOT). * 20 days of Christmas bonus. * Discounts on laboratory tests. * Non-working birthday leave. * Punctuality bonus. * Grocery vouchers. * Agreements with various businesses.