Support Technician

Description

Position Summary: We are seeking a Support Technician to provide technical assistance to employees, diagnosing and resolving hardware, software, network, and IT-related incidents. Key Highlights: 1. Remote and on-site technical support 2. IT incident diagnosis and resolution 3. Hardware, software, and network management Support Technician Education: Relevant technical degree or certification Experience: Technical support experience for employees, either remotely or on-site, including diagnosing and resolving incidents related to hardware, software, networks, and other IT-related matters Schedule: Monday to Friday, 8:00 AM to 5:30 PM Employment Type: Full-time Salary: $9,800.00 per month Benefits: * Savings fund * Gym discount * Life insurance * Complimentary uniforms * Grocery vouchers Work Location: On-site employment