External Supervisor

Description

Job Objective Supervise, coordinate, and monitor the operational activities of field personnel, ensuring compliance with company guidelines, quality standards, operational targets, and appropriate customer service. Main Responsibilities * Supervise assigned personnel at various operational locations. * Verify adherence to schedules, activities, and established procedures. * Conduct periodic visits to branches, clients, or service points. * Identify areas for improvement and implement corrective actions. * Prepare incident, attendance, and personnel performance reports. * Train and monitor operational staff. * Maintain constant communication with customers and internal departments. * Ensure compliance with safety and corporate image standards. * Resolve operational incidents in the field. * Monitor established KPIs and targets. Job Profile Education * Completed high school diploma, technical degree, or related bachelor’s degree. Experience * Minimum 1–2 years supervising field personnel. * Experience managing work teams. * Experience preparing reports and conducting operational follow-up. Knowledge * Basic/intermediate Microsoft Office skills. * Supervision and leadership techniques. * Operational control and incident tracking. * Customer service. Skills * Leadership * Effective communication * Organization * Problem solving * Working under pressure * Decision making * Willingness to travel Responsibilities * Ensure proper operation of assigned services. * Maintain personnel discipline and compliance. * Report incidents promptly. * Represent the company appropriately to customers. Working Conditions * 100% field-based work. * Flexible working hours. * Frequent travel between different locations. Salary: Starting from $10,500\.00 per month Benefits: * Free uniforms Workplace: On-site employment